FOH Assistant (Part Time) in Manchester

FOH Assistant (Part Time) in Manchester

Manchester Part-Time 10 - 12 £ / hour (est.) No working from home possible
Locke Hotels

At a Glance

  • Tasks: Create memorable experiences for guests and embrace the art of hospitality.
  • Company: Join Whitworth Locke, a vibrant brand redefining urban living.
  • Benefits: Enjoy flexible hours, bonus schemes, and wellbeing perks.
  • Other info: Work in a stunning 19th Century setting with exciting events.
  • Why this job: Be part of a unique story and shape your own chapter.
  • Qualifications: Confident, warm individuals eager to learn and connect.

The predicted salary is between 10 - 12 £ per hour.

We are looking for FOH Assistants to join Whitworth Locke, Manchester. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge.

In an (overly simplistic) nutshell our House Hosts are:

  • Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold.
  • Endlessly curious - reading our guests and adapting approaches to suit the individual and not the masses.
  • Most importantly, they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.

Our FOH Assistants don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve. When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke.

In return we offer you the following benefits:

  • Bonus scheme
  • Holidays (including the option to buy more if you want them)
  • A host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…)
  • Free nights in our properties
  • Awesome recognition schemes
  • Pension (the tax efficient way)
  • Company sick pay
  • Further benefits tailored to your individual needs

But most importantly, we offer you a role in our story and the chance to write your own chapter.

When and Where? We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

Set in a 19th Century cotton factory, every area - from the beautiful Conservatory Bar to the spacious co-working lounge - celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently.

About Edyn: Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands - Locke, SACO and Cove - is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul.

To find out more about what it’s like to work at edyn, visit here.

About Locke: Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit here.

FOH Assistant (Part Time) in Manchester employer: Locke Hotels

Locke Hotels is an exceptional employer that prioritises a vibrant work culture and the professional growth of its employees. Located in the beautiful city of Cambridge, we offer competitive benefits, a supportive team environment, and opportunities for career advancement within the hospitality industry, making it a rewarding place to build your career while creating memorable experiences for our guests.

Locke Hotels

Contact Details:

Locke Hotels Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FOH Assistant (Part Time) in Manchester

Get Involved in Local Events

Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.

Join Hospitality Groups

Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!

Show Up in Person

For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!

Apply Through Our Website!

Don’t forget to check out the openings at Locke Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.

We think you need these skills to ace FOH Assistant (Part Time) in Manchester

Customer Service Skills
Empathy
Communication Skills
Adaptability
Teamwork
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Locke Hotels that you can keep it cool under pressure!

Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Locke Hotels.

Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!

Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Locke Hotels get a sense of who you are beyond your experience!

How to prepare for a job interview at Locke Hotels

Show Off Your People Skills

In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!

Know the Menu Inside Out

You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Locke Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.

Flexibility is Key

As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!

Role-Play Scenarios

Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.