At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and valued.
- Company: Join a unique hotel brand known for its character and contemporary design.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in hospitality.
- Other info: Be part of an exciting journey as we redefine the hospitality experience.
- Why this job: Make memorable moments for guests while working in a vibrant team environment.
- Qualifications: Passion for hospitality and excellent communication skills are essential.
The predicted salary is between 24000 - 30000 € per year.
We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. This is a great opportunity for individuals passionate about hospitality who enjoy working in a guest-facing role and a team-oriented environment.
The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere – and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive.
Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given – great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part.
Front of House Assistant employer: Locke Hotels
As a Front of House Assistant at our Canary Wharf location, you will be part of a dynamic team that values creativity and individuality in hospitality. We offer a supportive work culture that encourages personal growth and development, alongside competitive benefits that enhance your work-life balance. Join us in crafting memorable experiences for our guests in a vibrant and contemporary environment that truly stands out in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Be yourself! When you get that interview, let your personality shine through. We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can create memorable experiences for guests.
✨Tip Number 2
Do your homework! Research the company and its unique vibe. Knowing about their approach to hospitality will help you connect with the team and show that you’re genuinely interested in being part of their journey.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This way, you can work on your responses and feel more confident when it’s time to step on stage for the real deal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience and skills that align with our values of service and teamwork. We love seeing how you fit into our unique environment!
Keep It Professional Yet Friendly:While we want to see your friendly side, remember to keep your application professional. Use a warm tone but ensure your language is clear and concise. We’re looking for someone who can balance professionalism with a welcoming attitude.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team and being part of our exciting journey.
How to prepare for a job interview at Locke Hotels
✨Know the Company
Before your interview, take some time to research the hotel and its unique approach to hospitality. Understand their brand values and what sets them apart from conventional hotels. This will help you align your answers with their vision and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Front of House Assistant, you'll be the first point of contact for guests. Be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to make someone’s experience memorable, as this will highlight your suitability for the role.
✨Dress the Part
First impressions matter, especially in a guest-facing role. Dress smartly and professionally for your interview, reflecting the hotel's style and atmosphere. This shows that you understand the importance of presentation in hospitality and are ready to represent the brand well.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how they define success in the Front of House role. Asking insightful questions demonstrates your enthusiasm for the position and helps you gauge if the company is the right fit for you.
