At a Glance
- Tasks: Create memorable experiences for guests and adapt to their unique needs.
- Company: Join Hyatt Centric, a vibrant hotel brand focused on soulful hospitality.
- Benefits: Enjoy flexible working hours, bonus schemes, and wellbeing perks.
- Other info: Flexible work location and hours tailored to your lifestyle.
- Why this job: Be part of a dynamic team that values empathy and personal growth.
- Qualifications: Confident, warm individuals with a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for House Hosts to join Hyatt Centric, Cambridge. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge.
In an (overly simplistic) nutshell our House Hosts are:
- Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold.
- Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses.
- But most importantly they are humans like us. We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.
- Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and they are eager to learn and evolve.
When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others. This will be the tale of Locke.
In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. But most importantly, we offer you a role in our story and the chance to write your own chapter.
When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Hyatt Centric: a sleek, avant‑garde style 4* hotel, in the brand-new, sustainable district of Eddington.
House Host/ Receptionist in Cambridge employer: Locke Hotels
Hyatt Centric, Cambridge is an exceptional employer that champions a culture of soulful hospitality and personal growth. With a focus on flexibility, employee wellbeing, and unique benefits such as free nights in our properties and a comprehensive bonus scheme, we empower our House Hosts to create memorable experiences for guests while writing their own success stories. Located in the innovative Eddington district, our team thrives in a supportive environment that values authenticity and connection.
StudySmarter Expert Advice🤫
We think this is how you could land House Host/ Receptionist in Cambridge
✨Tip Number 1
Be yourself! When you’re chatting with potential employers, let your true personality shine through. They’re looking for warm and confident individuals, so don’t be afraid to show your effervescent side.
✨Tip Number 2
Do your homework! Research Hyatt Centric and understand their values and mission. This will help you connect with the team and demonstrate your curiosity about the role and the company.
✨Tip Number 3
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more comfortable and ready to adapt your approach to suit the individual needs of the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and can keep track of your progress easily.
We think you need these skills to ace House Host/ Receptionist in Cambridge
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your true personality shine through. We want to see the real you, not a work persona. Show us how your warmth and confidence can create memorable experiences for our guests!
Tailor Your Application:Make sure to customise your application to reflect the qualities we’re looking for in a House Host. Highlight your curiosity and adaptability, and share examples of how you've connected with people in previous roles.
Show Your Passion for Hospitality:We love candidates who are genuinely excited about hospitality! Share your stories about what inspires you in this field and how you’ve gone above and beyond to make someone’s day special.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our story!
How to prepare for a job interview at Locke Hotels
✨Show Your Warmth
As a House Host, your personality is key! Make sure to convey your warmth and confidence during the interview. Smile, maintain eye contact, and engage with your interviewer as if they were a guest. This will showcase your ability to create a welcoming atmosphere.
✨Demonstrate Curiosity
Being endlessly curious is crucial for this role. Prepare questions about the hotel’s approach to guest experiences and how they adapt to individual needs. This shows that you’re not just interested in the job, but also in understanding and enhancing the guest experience.
✨Embrace Technology
Familiarise yourself with any systems or tech that the hotel uses. If you have experience with similar tools, mention it! Highlighting your eagerness to learn and adapt to new technologies will demonstrate that you’re ready to embrace the fundamentals of the role.
✨Connect with Empathy
During the interview, share examples of how you've connected with others in previous roles. Whether it’s resolving a guest issue or simply making someone feel welcome, showing your empathetic side will resonate well with the values of Hyatt Centric.
