At a Glance
- Tasks: Deliver exceptional dining experiences and provide prompt, attentive service to guests.
- Company: Join the innovative Hyatt Centric Hotel Cambridge with a people-first culture.
- Benefits: Enjoy competitive salary, hotel discounts, and opportunities for career progression.
- Other info: Collaborate with a dynamic team in a design-led environment.
- Why this job: Be part of a fast-growing hospitality group and make guests feel welcomed.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Hyatt Centric Hotel Cambridge – Starman Restaurant & Bar. The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge.
Key Responsibilities
- Greet guests warmly and create a positive, welcoming atmosphere.
- Take food and beverage orders accurately and professionally.
- Provide menu recommendations and answer product‑related questions.
- Serve food and drinks in a timely and efficient manner.
- Anticipate guest needs and respond promptly to requests.
- Handle guest feedback and resolve concerns courteously.
- Set up and clear tables according to service standards.
- Ensure dining areas are clean, organised, and presentable at all times.
- Prepare and maintain service stations, cutlery, glassware, and supplies.
- Follow correct procedures for opening, operating, and closing shifts.
- Process payments and handle cash/card transactions accurately.
- Adhere to all food safety, hygiene, and allergen‑awareness procedures.
- Follow responsible alcohol service guidelines.
- Maintain cleanliness standards in line with company and legal requirements.
- Report any hazards, maintenance issues, or incidents to management.
- Work collaboratively with colleagues to ensure smooth service flow.
- Assist in training new team members when required.
- Communicate effectively with kitchen and bar teams to ensure accuracy and speed.
Why Join Edyn
- Be part of a fast‑growing, forward‑thinking hospitality group.
- Work in a design‑led, people‑first culture.
- Opportunities for career progression across Edyn's European portfolio.
- Learning and development support.
- Competitive salary and benefits package.
- Employee benefits and hotel discounts for Locke and Hyatt brands.
Food & Beverage Host in Cambridge employer: Locke Hotels
Hyatt Centric Hotel Cambridge offers an exceptional work environment for Food & Beverage Hosts, where you can thrive in a design-led, people-first culture. With opportunities for career progression across Edyn's European portfolio, competitive salary and benefits, and employee discounts at Locke and Hyatt brands, you'll find meaningful growth and support in your hospitality career. Join us to be part of a fast-growing team dedicated to delivering outstanding dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Host in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings at places like Hyatt Centric or can give you a heads-up on upcoming opportunities.
✨Tip Number 2
Practice your people skills! Since the Food & Beverage Host role is all about creating a welcoming atmosphere, try role-playing with a friend. This will help you feel more confident when greeting guests and taking orders.
✨Tip Number 3
Show off your knowledge! Brush up on food and beverage trends, and be ready to share recommendations. When you apply through our website, highlight any relevant experience or knowledge that makes you stand out.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Food & Beverage Host in Cambridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Experience:Make sure to highlight any relevant experience you have in food and beverage service. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements!
Be Professional Yet Approachable:While we appreciate a friendly tone, remember to keep it professional. Use clear language and check your spelling and grammar to make a great first impression on us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Locke Hotels
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at Starman Restaurant & Bar. Being able to confidently recommend dishes and answer questions about ingredients will show your product knowledge and enthusiasm for the role.
✨Practice Your Greeting
Since creating a welcoming atmosphere is key, practice your greeting. A warm smile and friendly tone can make all the difference. Role-play with a friend to get comfortable with making guests feel at home right from the start.
✨Anticipate Guest Needs
Think about how you can go above and beyond for guests. During the interview, share examples of how you've anticipated needs in past roles. This shows that you understand the importance of proactive service in the hospitality industry.
✨Show Team Spirit
Collaboration is crucial in a busy restaurant environment. Be ready to discuss how you've worked well with colleagues in the past. Highlighting your ability to communicate effectively with kitchen and bar teams will demonstrate that you're a team player.
