At a Glance
- Tasks: Deliver exceptional customer service and work collaboratively in a vibrant pub environment.
- Company: The Lock Keeper, a charming pub by the River Avon.
- Benefits: Free meals, weekly pay, 28 days holiday, and generous discounts.
- Why this job: Join a friendly team and gain valuable skills while enjoying a beautiful riverside setting.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 € per year.
The Lock Keeper is a traditional pub, located on the banks of River Avon in Keynsham, between Bristol and Bath. It is a grade 2 listed building with a beautiful large garden overlooking the river, a large decking area and a glass conservatory.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products.
Team Member employer: Lock Keeper
The Lock Keeper is an exceptional employer, offering a vibrant work culture in a stunning riverside location that fosters teamwork and personal growth. With access to career pathways, apprenticeships, and comprehensive training, alongside generous benefits like free meals, holiday entitlement, and discounts, employees are well-supported in their professional journey while enjoying the charm of a historic pub environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Lock Keeper and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe – it’ll help you stand out when you show genuine interest in the place.
✨Tip Number 2
Show off your personality! When you’re chatting with the hiring team, let your friendly and outgoing nature shine through. They’re looking for someone who fits in well with the team, so be yourself and don’t be afraid to share a laugh.
✨Tip Number 3
Prepare some questions! Think about what you want to know about working at The Lock Keeper. Asking thoughtful questions shows you’re serious about the role and helps you figure out if it’s the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll find all the info you need about the role and our awesome perks like free meals and discounts!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and outgoing nature. Remember, we’re looking for team members who can deliver exceptional customer service.
Tailor Your Application:Make sure to tailor your application to the role of Team Member at The Lock Keeper. Highlight any relevant experience in hospitality or customer service, and mention why you’re excited about working in a traditional pub setting. We love seeing genuine interest!
Keep It Clear and Concise:While we appreciate creativity, it’s important to keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly understand your skills and experiences without getting lost in lengthy paragraphs.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Lock Keeper
✨Know the Venue
Before your interview, take some time to research The Lock Keeper. Familiarise yourself with its history, menu, and atmosphere. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Since they’re looking for someone with a passion for exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you understand the importance of great service in a pub environment.
✨Emphasise Teamwork
As a Team Member, being part of a cohesive unit is crucial. Be ready to discuss times when you successfully worked as part of a team. Highlight your ability to collaborate and support your colleagues, which aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer or how they foster a positive team environment. This shows your enthusiasm for the role and your commitment to growing within the company.
