At a Glance
- Tasks: Lead a team to deliver top-notch guest service and train new staff.
- Company: Join the vibrant team at The Lock Keeper with Mitchells & Butlers.
- Benefits: Enjoy flexible shifts, discounts, 28 days holiday, and a pension.
- Other info: Fun work environment with opportunities for personal growth.
- Why this job: Create a welcoming atmosphere and build lasting friendships while working.
- Qualifications: Previous experience in hospitality and strong leadership skills.
The predicted salary is between 10 - 12 £ per hour.
The Lock Keeper in Radcliffe is hiring a Part Time Shift Supervisor who will lead a team to provide excellent service to guests. You’ll be responsible for day-to-day operations, training your team, and ensuring a welcoming atmosphere.
With Mitchells & Butlers, enjoy perks such as:
- Flexible shifts
- Discounts across brands
- 28 days paid holiday
- A pension
This role provides a fun work environment and the chance to make lasting friendships within the team.
Flexible Shift Lead - Guest Service & Training employer: Lock Keeper - 212572
Mitchells & Butlers is an exceptional employer that prioritises a vibrant work culture and employee well-being. As a Flexible Shift Lead at The Lock Keeper in Radcliffe, you will benefit from flexible shifts, generous discounts across our brands, and 28 days of paid holiday, all while fostering a supportive environment that encourages team bonding and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Shift Lead - Guest Service & Training
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a role at The Lock Keeper or similar places.
✨Tip Number 2
Show up in person! If you’re nearby, pop into The Lock Keeper and ask to speak with a manager. A friendly face can make a lasting impression and show you’re genuinely interested in the role.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how you’d lead a team or handle guest complaints. We want you to shine and show them you’re the perfect fit for their fun work environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we’re always on the lookout for passionate individuals ready to join the team.
We think you need these skills to ace Flexible Shift Lead - Guest Service & Training
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your interests and what makes you tick. This role is all about creating a welcoming atmosphere, so show us how you can contribute to that vibe.
Highlight Relevant Experience:Make sure to highlight any experience you have in guest service or team leadership. We’re looking for someone who can lead a team effectively, so share examples of how you've trained others or provided excellent service in the past. It’ll help us see how you fit into our team!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention why you’re excited about working at The Lock Keeper and how you align with our values. A personalised application shows us that you’re genuinely interested and have done your homework!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Lock Keeper - 212572
✨Know the Company Culture
Before your interview, take some time to research The Lock Keeper and Mitchells & Butlers. Understand their values and what they stand for. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be responsible for training and leading a team. Be prepared to share specific examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and create a positive atmosphere.
✨Prepare for Situational Questions
Expect questions that assess how you would handle real-life scenarios in a guest service environment. Think about times when you've dealt with difficult customers or resolved conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what a typical day looks like for a Shift Lead. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
