At a Glance
- Tasks: Lead a top-rated hotel, ensuring guest satisfaction and team development.
- Company: Join a renowned coach tour hotel in stunning rural Perthshire.
- Benefits: Competitive salary, live-in accommodation, free meals, and discounts.
- Other info: Enjoy a dynamic role with a supportive team and excellent career growth.
- Why this job: Make a real impact in a beautiful setting while building a long-term career.
- Qualifications: Strong communication skills and a willingness to learn; experience is a plus.
Lead one of Scotland's best-loved coach tour hotels, in one of the country's most beautiful settings.
The Hotel
Our 111-bed hotel sits on the western shore of Loch Tummel in rural Perthshire, 13 miles from Pitlochry. It is rated 4.6/5 on TripAdvisor, 4.7/5 on Google and 4.6/5 on Trustpilot. The hotel is one of six Lochs & Glens Holidays hotels across the West Coast and Highlands of Scotland, part of a coach tour holiday business that's been welcoming loyal, returning guests since 1979. Our core customers are typically retirees from across the UK, many of whom travel with us a number of times each year, year after year. In 2026, Which? named us the UK's top-rated coach holiday company out of 28 operators surveyed. That recognition comes from years of consistently high standards across our hotels.
The Role
This is a hands-on, front of house leadership role rather than a desk job. You will be the public face of the hotel, setting the standard for staff and guests alike. Head Office handles sales, marketing, supplier negotiations, menus and wage rates, so you can concentrate on your people, your guests and your hotel.
You will be responsible for:
- Recruiting, training and developing your team
- Keeping guest satisfaction high
- Maintaining cleanliness and staying on top of maintenance, backed by Head Office and our contractor team
- Liaising with our transport team to support the smooth running of the daily tour excursions
- Ensuring legislative compliance across the hotel, including Health & Safety, Fire Regulations, Food Hygiene and Licensing
About You
- A confident, approachable and visible presence that staff and guests warm to
- A calm, hands-on problem solver who leads well under pressure
- A strong communicator and organiser with a sharp eye for detail
Coach tour hotel experience is welcome but not essential. Attitude and a willingness to learn matter more, and we will provide additional training for the right candidate.
What You Will Get
- £43,454 salary, plus pension
- Fully subsidised live-in accommodation
- Use of a hotel vehicle
- Free hotel meals, family and friends discount, free parking
- A genuinely stunning place to live and work
- Shift pattern typically 5 days from 7, including evenings and weekends
- The chance to build a long-term career with a well renowned operator
Hotel General Manager (live-in) employer: Lochs & Glens Holidays
Join a highly regarded hotel in the breathtaking Perthshire region, where you will lead a dedicated team in delivering exceptional guest experiences. With a strong focus on employee development and a supportive work culture, we offer competitive salaries, fully subsidised live-in accommodation, and unique benefits such as free meals and discounts for family and friends. This is not just a job; it's an opportunity to build a rewarding career in one of Scotland's most picturesque settings.
Contact Details:
Lochs & Glens Holidays Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager (live-in)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lochs & Glens Holidays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lochs & Glens Holidays
Don't be shy about reaching out to Lochs & Glens Holidays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel General Manager (live-in)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lochs & Glens Holidays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lochs & Glens Holidays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
