At a Glance
- Tasks: Greet guests, manage calls, and handle reservations with a smile.
- Company: Join a welcoming team in the heart of Troon.
- Benefits: Flexible part-time hours and valuable customer service experience.
- Other info: Perfect for students looking to balance work and studies.
- Why this job: Be the friendly face that creates memorable experiences for visitors.
- Qualifications: Strong phone skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
This is a part-time, on-site Receptionist role based in Troon. The Receptionist will be responsible for greeting guests, answering calls, managing reservations, and providing exceptional customer service. Additional duties include handling administrative tasks such as filing, managing correspondence, and maintaining reception area organisation. The Receptionist plays a key role in creating a welcoming and professional atmosphere for all guests and visitors.
Qualifications
- Strong Phone Etiquette and excellent Receptionist Duties skills
- Proficiency in Clerical Skills, including filing and basic administrative tasks
- Effective Communication skills to engage professionally with guests and colleagues
- Commitment to providing outstanding Customer Service for a positive guest experience
- Organisation and time management abilities
- Experience in hospitality or a similar role is an advantage
- Familiarity with reception or hotel booking systems is a plus
Shifts include 3 days a week across 7, must have weekend availability and available for a range of shift patterns including 7am - 3pm, 10am - 6pm or 3pm - 11pm.
Parttime Receptionist in Troon employer: Lochgreen House Hotel & Spa
Join our vibrant team in Troon as a Part-time Receptionist, where we prioritise a supportive work culture that values exceptional customer service and teamwork. Enjoy flexible shifts that accommodate your lifestyle while benefiting from opportunities for personal growth and development within the hospitality sector. Our commitment to creating a welcoming environment ensures that both employees and guests feel valued and appreciated.
Contact Details:
Lochgreen House Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parttime Receptionist in Troon
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone etiquette! Since you'll be answering calls as a Receptionist, it’s crucial to sound friendly and professional. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a neat folder with your documents and any questions you have. This not only impresses but also reflects your ability to keep things tidy at the reception.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Parttime Receptionist in Troon
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in providing outstanding customer service. We want to see how you've created positive experiences for guests in the past, so share specific examples that showcase your skills!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention your relevant experience with reception duties and any familiarity with booking systems. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lochgreen House Hotel & Spa
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with tasks like greeting guests, managing reservations, and handling calls. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since effective communication is key in this role, practice how you articulate your thoughts. Be ready to discuss how you've successfully engaged with guests or colleagues in the past. A friendly and professional tone can go a long way!
✨Demonstrate Your Customer Service Commitment
Prepare examples that showcase your dedication to outstanding customer service. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will highlight your suitability for creating a welcoming atmosphere.
✨Be Ready for Shift Discussions
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Show that you're willing to adapt to different shift patterns and highlight any previous experience in similar roles that required such flexibility.
