At a Glance
- Tasks: Lead and innovate the Marine insurance technical team while ensuring top-notch client service.
- Company: Join Lochain Patrick, a forward-thinking division of Burns Lead with a rich history since 1987.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for career advancement and continuous learning.
- Why this job: Make a real impact in a growing firm and shape the future of Marine insurance.
- Qualifications: Strong knowledge of Marine insurance and experience managing technical teams required.
The predicted salary is between 60000 - 80000 £ per year.
Founded in 1987, Lochain Patrick, a division of Burns Lead, is responsible for the following:
- Review and drive the adoption of new systems and technology on behalf of the Marine team.
- Monitor quality of work produced and ensure all client needs, operational procedures and timescales are achieved.
- Set and monitor standards of performance to the team and undertake any remedial action required.
- Coaching, training and development of staff (existing and new) to achieve and maintain competency levels expected for the classes of business being handled and to maintain continuous professional development, in order to maximise staff potential.
- Continuously develop and review to improve the efficiency of the technical team, introducing new tools or leveraging existing capabilities.
- Ensure company procedures are followed, in order to adhere with both quality standards and compliance regulation, in accordance with their authority.
- Production of brokers documentation in accordance with client requirements and broker instruction.
- Production of client documentation in accordance with terms agreed with the Underwriter.
- Handle client enquiries by telephone, correspondence or email in a timely fashion.
- Maintain proper files and records.
- Obtain a good working knowledge of the companies systems and contribute to their development and adoption for the Marine technicians team.
- Take responsibility for the day to day management of workloads and the meeting of deadlines.
- Comply at all times with the companies policies and procedures.
- Understand and implement market initiatives.
- Provide assistance to other departments when necessary (e.g. Accounts and Claims).
- Oversee team member(s).
Experience required:
- Good knowledge of Marine insurance and the London Markets.
- Previous experience of managing a technical team and being the point of escalation for any queries/issues.
- Previous experience of using Global XB, Novidea, Whitespace, PPL and Sharepoint.
- Experience of working in a firm that is growing and developing.
- An understanding of FCA regulations and guidelines, as appropriate.
Head of Technical (Marine Insurance) employer: Lochain Patrick Insurance Brokers
Lochain Patrick, a division of Burns Lead, is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on continuous professional growth, the company offers comprehensive training and coaching opportunities for its staff, ensuring they reach their full potential in the dynamic field of Marine Insurance. Located in a vibrant area, employees benefit from a supportive environment that encourages innovation and efficiency, making it a rewarding place to build a career.
Contact Details:
Lochain Patrick Insurance Brokers Recruitment Team
