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- Tasks: Deliver relaxing spa treatments and provide exceptional customer service to guests.
- Company: Join the Loch Rannoch Hotel, a stunning location with a vibrant spa culture.
- Benefits: Enjoy free meals, gym access, 28 days leave, and discounts on hotel stays.
- Other info: Live-in accommodation available; perfect for outdoor enthusiasts.
- Why this job: Be part of a team that promotes wellness in a beautiful outdoor setting.
- Qualifications: NVQ Level 3 in Massage or Beauty Therapy and 2 years experience required.
The predicted salary is between 30000 - 40000 £ per year.
A fantastic opportunity has arisen for a full time Spa Therapist to join us at Loch Rannoch Spa. We are looking for a bright enthusiastic therapist who can deliver great customer service and treatments.
We provide an employee benefits package which includes free meals, 28 days annual leave, free access to the Estate’s extensive leisure facilities (swimming pool, gym, water sports, bikes, indoor climbing wall and more), pension contributions, training & development opportunities, 70%+ discount on hotel stays for family members and more. We can also provide excellent live-in subsidised accommodation.
The Role:
- Carry out a wide range of spa/beauty treatments such as facials and massages along with other beauty treatments such as manicures, and pedicures. We work closely with Ishga.
- Provide outstanding customer service.
- Deal with enquiries and effectively offer advice on products and treatments available.
- Answering telephone and emails enquiries and book appointments for guests.
- Ensure that strict hygiene standards are maintained across the spa and treatment rooms.
- Maintain equipment by sterilizing beauty tools and equipment after every use.
- Assist in the daily running and administration of the spa.
- Keep a clean and stocked room.
- Adhere to all health and safety policies.
The Person:
- Qualified to NVQ Level 2 and 3 in Massage and/or Beauty Therapy or equivalent.
- Basic computer skills for booking appointments and processing payments in electronic systems.
- Knowledge or training with Ishga and their products preferred but not essential.
- At least 2 years’ experience in a similar role would be preferred.
- A friendly and polite demeanour with good interpersonal skills.
- Ability to work well as a member of the team or on your own.
- Flexible with working hours including weekends.
- Experience in sales will be considered an asset.
- Well presented with a neat, polished personal appearance.
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Ability to commute/relocate:
- Pitlochry PH16 5PS: reliably commute or plan to relocate before starting work (required)
- Live in available
Application question(s):
- What is your current notice period?
- What is your reason for leaving your current employer?
Experience:
- Massage therapist: 2 years (required)
Licence/Certification:
- NVQ Level 3 (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Spa Therapist Spa in Pitlochry employer: Loch Rannoch Hotel and Estate
Contact Detail:
Loch Rannoch Hotel and Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist Spa in Pitlochry
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, check out Loch Rannoch Spa's website and social media. This way, you can chat about their treatments and show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since delivering great service is key, think of examples from your past roles where you went above and beyond for clients. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! Make sure you look polished and professional for your interview. A neat appearance shows that you take pride in your work, which is super important in the spa industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Spa Therapist Spa in Pitlochry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Spa Therapist and delivering top-notch customer service.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty therapy and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on those details!
Be Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application reflects well on your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Loch Rannoch Spa!
How to prepare for a job interview at Loch Rannoch Hotel and Estate
✨Know Your Treatments
Make sure you brush up on the various spa treatments you'll be expected to perform, like facials and massages. Familiarise yourself with Ishga products if you can, as this will show your enthusiasm and readiness to deliver top-notch service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a client, as this role heavily relies on creating a welcoming atmosphere for guests.
✨Be Ready for Practical Questions
Expect questions that assess your technical skills and hygiene practices. Be prepared to discuss how you maintain cleanliness and safety standards in your work environment, as this is crucial in a spa setting.
✨Demonstrate Team Spirit
Since the role requires working both independently and as part of a team, think of examples that highlight your ability to collaborate effectively. Show that you're flexible and can adapt to different working styles, especially during busy periods.