At a Glance
- Tasks: Deliver amazing spa treatments and provide top-notch customer service.
- Company: Join the Loch Rannoch Hotel, a stunning location with a vibrant team.
- Benefits: Enjoy free meals, gym access, 28 days leave, and discounts on hotel stays.
- Other info: Live-in accommodation available; perfect for outdoor enthusiasts!
- Why this job: Make a difference in guests' relaxation while enjoying a beautiful outdoor setting.
- Qualifications: NVQ Level 3 in Massage or Beauty Therapy and 2 years experience required.
The predicted salary is between 15 - 15 £ per hour.
A fantastic opportunity has arisen for a full time Spa Therapist to join us at Loch Rannoch Spa. We are looking for a bright enthusiastic therapist who can deliver great customer service and treatments.
We provide an employee benefits package which includes free meals, 28 days annual leave, free access to the Estate’s extensive leisure facilities (swimming pool, gym, water sports, bikes, indoor climbing wall and more), pension contributions, training & development opportunities, 70%+ discount on hotel stays for family members and more. We can also provide excellent live-in subsidised accommodation.
The Role:
- Carry out a wide range of spa/beauty treatments such as facials and massages along with other beauty treatments such as manicures, and pedicures. We work closely with Ishga.
- Provide outstanding customer service.
- Deal with enquiries and effectively offer advice on products and treatments available.
- Answering telephone and emails enquiries and book appointments for guests.
- Ensure that strict hygiene standards are maintained across the spa and treatment rooms.
- Maintain equipment by sterilizing beauty tools and equipment after every use.
- Assist in the daily running and administration of the spa.
- Keep a clean and stocked room.
- Adhere to all health and safety policies.
The Person:
- Qualified to NVQ Level 2 and 3 in Massage and/or Beauty Therapy or equivalent.
- Basic computer skills for booking appointments and processing payments in electronic systems.
- Knowledge or training with Ishga and their products preferred but not essential.
- At least 2 years’ experience in a similar role would be preferred.
- A friendly and polite demeanour with good interpersonal skills.
- Ability to work well as a member of the team or on your own.
- Flexible with working hours including weekends.
- Experience in sales will be considered an asset.
- Well presented with a neat, polished personal appearance.
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Ability to commute/relocate:
- Pitlochry PH16 5PS: reliably commute or plan to relocate before starting work (required)
- Live in available
Application question(s):
- What is your current notice period?
- What is your reason for leaving your current employer?
Experience:
- Massage therapist: 2 years (required)
Licence/Certification:
- NVQ Level 3 (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Pay: From £15.50 per hour
Spa Therapist (Maternity Cover) in Pitlochry employer: Loch Rannoch Hotel and Estate
Contact Detail:
Loch Rannoch Hotel and Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist (Maternity Cover) in Pitlochry
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, check out Loch Rannoch Spa's website and social media. This way, you can chat about their treatments and show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past jobs where you went above and beyond for a client. We want to hear those stories!
✨Tip Number 3
Dress to impress! Make sure you look polished and professional for your interview. A neat appearance shows that you take pride in your work, which is super important in the spa industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Spa Therapist (Maternity Cover) in Pitlochry
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Spa Therapist and delivering top-notch customer service.
Tailor Your Experience: Make sure to highlight your relevant experience in beauty therapy and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on sharing your achievements!
Be Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and check for any typos or errors. A polished application reflects well on your attention to detail, which is super important in our spa environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Loch Rannoch Hotel and Estate
✨Know Your Treatments
Make sure you brush up on the various spa treatments you'll be expected to perform, like facials and massages. Familiarise yourself with Ishga products if you can, as this will show your enthusiasm and readiness to deliver top-notch service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about times when you went above and beyond for a client, as this role is all about creating a fantastic experience for guests.
✨Be Ready for Practical Questions
Expect questions that assess your technical skills and hygiene practices. Be prepared to discuss how you maintain cleanliness and safety in treatment rooms, as well as how you handle equipment sterilisation.
✨Demonstrate Team Spirit
Since teamwork is key in a spa environment, think of examples where you've successfully collaborated with colleagues. Highlight your flexibility and willingness to adapt to different roles within the team, especially during busy periods.