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- Tasks: Deliver amazing spa treatments and provide top-notch customer service.
- Company: Join the Loch Rannoch Hotel, a stunning location with a vibrant team.
- Benefits: Enjoy free meals, gym access, 28 days leave, and discounts on hotel stays.
- Other info: Live-in accommodation available; perfect for outdoor enthusiasts!
- Why this job: Be part of a relaxing environment while helping guests unwind and rejuvenate.
- Qualifications: NVQ Level 2 and 3 in Massage/Beauty Therapy and 2 years' experience required.
The predicted salary is between 15 - 15 £ per hour.
Pay: From £15.50 per hour depending on experience
Location: Loch Rannoch Hotel, Kinloch Rannoch, Perthshire, PH16 5PS
Job Type: Full time (32 hours minimum)
A fantastic opportunity has arisen for a full time Spa Therapist to join us at Loch Rannoch Spa. We are looking for a bright enthusiastic therapist who can deliver great customer service and treatments.
We provide an employee benefits package which includes:
- Free meals
- 28 days annual leave
- Free access to the Estate's extensive leisure facilities (swimming pool, gym, water sports, bikes, indoor climbing wall and more)
- Pension contributions
- Training & development opportunities
- 70%+ discount on hotel stays for family members
- Excellent live-in subsidised accommodation
The Role:
- Carry out a wide range of spa/beauty treatments such as facials and massages along with other beauty treatments such as manicures and pedicures.
- Provide outstanding customer service.
- Deal with enquiries and effectively offer advice on products and treatments available.
- Answering telephone and email enquiries and book appointments for guests.
- Ensure that strict hygiene standards are maintained across the spa and treatment rooms.
- Maintain equipment by sterilising beauty tools and equipment after every use.
- Assist in the daily running and administration of the spa.
- Keep a clean and stocked room.
- Adhere to all health and safety policies.
The Person:
- Qualified to NVQ Level 2 and 3 in Massage and/or Beauty Therapy or equivalent.
- Basic computer skills for booking appointments and processing payments in electronic systems.
- Knowledge or training with Ishga and their products preferred but not essential.
- At least 2 years' experience in a similar role would be preferred.
- A friendly and polite demeanour with good interpersonal skills.
- Ability to work well as a member of the team or on your own.
- Flexible with working hours including weekends.
- Experience in sales will be considered an asset.
- Well presented with a neat, polished personal appearance.
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Ability to commute/relocate:
- Pitlochry PH16 5PS: reliably commute or plan to relocate before starting work (required)
- Live in available
Application question(s):
- What is your current notice period?
- What is your reason for leaving your current employer?
Experience:
- Massage therapist: 2 years (required)
Licence/Certification:
- NVQ Level 3 (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Spa Therapist - Level 2 & 3 - Full Time & Part Time in Pitlochry employer: Loch Rannoch Hotel and Estate
Contact Detail:
Loch Rannoch Hotel and Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Level 2 & 3 - Full Time & Part Time in Pitlochry
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, check out Loch Rannoch Spa's website and social media. This way, you can chat about their treatments and show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past jobs where you went above and beyond for a client. We want to hear those stories!
✨Tip Number 3
Dress to impress! Make sure you look polished and professional for your interview. A neat appearance shows that you take pride in your work, which is super important in the beauty industry.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re really keen on the position!
We think you need these skills to ace Spa Therapist - Level 2 & 3 - Full Time & Part Time in Pitlochry
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Spa Therapist and delivering top-notch customer service.
Tailor Your CV: Make sure your CV highlights your relevant experience and qualifications, especially your NVQ Level 2 and 3 certifications. We love seeing how your skills align with what we’re looking for at Loch Rannoch Spa!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to answer any questions directly and provide all the necessary information without fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Loch Rannoch Hotel and Estate
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments offered at Loch Rannoch Spa, especially those involving Ishga products. Brush up on your knowledge of facials, massages, and other beauty treatments so you can confidently discuss them during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about specific situations where you went above and beyond for a client, as this is crucial for a Spa Therapist position.
✨Demonstrate Team Spirit
Since teamwork is essential in a spa environment, be ready to share experiences that highlight your ability to work well with others. Discuss how you’ve collaborated with colleagues to create a positive atmosphere for clients.
✨Dress to Impress
As a Spa Therapist, your appearance matters. Dress neatly and professionally for the interview to reflect the polished image expected in the role. This will also show that you understand the importance of presentation in the spa industry.