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- Tasks: Deliver relaxing spa treatments and provide excellent customer service to guests.
- Company: Loch Rannoch Hotel, a stunning location with a vibrant spa atmosphere.
- Benefits: Earn from £15.50 per hour, enjoy free meals, gym access, and discounts on hotel stays.
- Other info: Live-in accommodation available; perfect for outdoor enthusiasts.
- Why this job: Join a passionate team and enhance guest experiences in a beautiful setting.
- Qualifications: NVQ Level 3 in Massage or Beauty Therapy and 2 years' experience required.
The predicted salary is between 15 - 15 £ per hour.
Pay: From £15.50 per hour depending on experience
Location: Loch Rannoch Hotel, Kinloch Rannoch, Perthshire, PH16 5PS
Job Type: Full time (32 hours minimum)
A fantastic opportunity has arisen for a full time Spa Therapist to join us at Loch Rannoch Spa. We are looking for a bright enthusiastic therapist who can deliver great customer service and treatments.
We provide an employee benefits package which includes:
- Free meals
- 28 days annual leave
- Free access to the Estate's extensive leisure facilities (swimming pool, gym, water sports, bikes, indoor climbing wall and more)
- Pension contributions
- Training & development opportunities
- 70%+ discount on hotel stays for family members
- Excellent live-in subsidised accommodation
The Role:
- Carry out a wide range of spa/beauty treatments such as facials and massages along with other beauty treatments such as manicures and pedicures.
- Provide outstanding customer service.
- Deal with enquiries and effectively offer advice on products and treatments available.
- Answering telephone and email enquiries and book appointments for guests.
- Ensure that strict hygiene standards are maintained across the spa and treatment rooms.
- Maintain equipment by sterilising beauty tools and equipment after every use.
- Assist in the daily running and administration of the spa.
- Keep a clean and stocked room.
- Adhere to all health and safety policies.
The Person:
- Qualified to NVQ Level 2 and 3 in Massage and/or Beauty Therapy or equivalent.
- Basic computer skills for booking appointments and processing payments in electronic systems.
- Knowledge or training with Ishga and their products preferred but not essential.
- At least 2 years' experience in a similar role would be preferred.
- A friendly and polite demeanour with good interpersonal skills.
- Ability to work well as a member of the team or on your own.
- Flexible with working hours including weekends.
- Experience in sales will be considered an asset.
- Well presented with a neat, polished personal appearance.
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Ability to commute/relocate:
- Pitlochry PH16 5PS: reliably commute or plan to relocate before starting work (required)
- Live in available
Application question(s):
- What is your current notice period?
- What is your reason for leaving your current employer?
Experience:
- Massage therapist: 2 years (required)
Licence/Certification:
- NVQ Level 3 (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Hotel Spa Therapist Part Time and Full Time in Pitlochry employer: Loch Rannoch Hotel and Estate
Contact Detail:
Loch Rannoch Hotel and Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Spa Therapist Part Time and Full Time in Pitlochry
✨Tip Number 1
Get to know the spa and its vibe! Before your interview, spend some time researching Loch Rannoch Spa. Familiarise yourself with their treatments and products, especially Ishga. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you went above and beyond for a client. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! Make sure you present yourself neatly and professionally for your interview. A polished appearance shows that you take pride in your work and understand the importance of first impressions in the spa industry.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen on joining our team at Loch Rannoch Spa. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Hotel Spa Therapist Part Time and Full Time in Pitlochry
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Spa Therapist at Loch Rannoch. Share why you love spa treatments and customer service!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience, especially your qualifications in massage and beauty therapy. We want to see how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Loch Rannoch Hotel and Estate
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments offered at Loch Rannoch Spa. Familiarise yourself with Ishga products and be ready to discuss your experience with various therapies, as this will show your passion and expertise.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond for a client, as this is crucial for a Spa Therapist position.
✨Dress to Impress
Since personal appearance is important in this role, ensure you present yourself neatly and professionally for the interview. A polished look will reflect your understanding of the spa environment and its standards.
✨Be Ready for Practical Questions
Expect questions about hygiene standards and health and safety policies. Brush up on these topics and be prepared to discuss how you maintain cleanliness and safety in your work environment.