At a Glance
- Tasks: Supervise night reception, provide guest services, and manage financial reports.
- Company: Loch Lomond Golf Club, a stunning private members golf club.
- Benefits: Competitive salary, free meals, enhanced holidays, and wellness support.
- Other info: Flexible shifts to fit your lifestyle and studies.
- Why this job: Join a vibrant team in a breathtaking location with growth opportunities.
- Qualifications: Customer service experience and strong numerical skills preferred.
The predicted salary is between 28665 - 35035 £ per year.
Loch Lomond Golf Club is one of the world’s finest private members golf clubs, situated on the “bonnie bonnie banks” of Loch Lomond. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris. The Club offers wonderful opportunities to learn and grow within a professional team.
At the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where breakfast, lunch, and dinner are served. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse and surrounding lodges and cottages. Members and guests can enjoy traditional outdoor pursuits, as well as indoor relaxation at our five-star spa.
We want all our team to feel appreciated for their hard work. As well as a competitive salary, you will have access to the following benefits:
- Free employee meals
- Pension scheme
- Life assurance
- Enhanced holiday entitlement of 30 days rising with service
- Enhanced maternity and paternity leave with service
- Cycle to Work Scheme
- Refer a friend bonus scheme
- Discounted winter gym membership, spa treatments, golf, country pursuits, car valeting, floristry services, and retail products
- Long service awards
- Vibrant social, charity, and wellbeing events
- Employee Assistance Programme, offering lifestyle and wellbeing support and counselling via a confidential helpline
- Fully funded, work-based training and development
Scope of the Role: Reporting to the Night Manager, and working directly with a small team of concierge/security, our night auditors are responsible for supervising reception operations during nighttime hours, providing front desk services, acting as a key communicator across the operation, and completing daily financial and accounting reports.
Tasks include:
- Greet, check in, and check out members and guests
- Co-ordinate transportation needs
- Handle enquiries, requests, and feedback
- Answer phone calls
- Balance and reconcile daily financial transactions
- Prepare and distribute daily revenue and occupancy reports
- Audit and post room accommodation and additional charges accurately
- Monitor security cameras, and co-ordinate fire and health and safety checks
- Act as a key support to the emergency incident response should an unplanned evacuation be necessary
- Ensure the reception areas are clean, organized, and ready for daytime operations
Requirements:
- Previous hospitality/customer service experience
- Excellent numerical skills and attention to detail
- Strong communication and organisational skills
- Experience of working nights is an advantage
Diversity Statement: We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees, giving priority only to qualities and skills required for each role.
Night Auditor in Glasgow employer: Loch Lomond Golf Club
Loch Lomond Golf Club is an exceptional employer, offering a vibrant work culture that prioritises teamwork and excellence in luxury customer service. With flexible shift patterns and opportunities for seasonal growth, employees are encouraged to develop their skills while contributing to a memorable experience for our members and guests in a stunning location. Join us to be part of a dedicated team that values professionalism and personal development.
