At a Glance
- Tasks: Provide seamless airport transfers and exceptional service for members and guests.
- Company: Loch Lomond Golf Club, a prestigious private members golf club.
- Benefits: Competitive salary, free meals, enhanced holiday, and wellness support.
- Other info: Flexible hours to fit around your studies or commitments.
- Why this job: Join a vibrant team in a stunning location with opportunities for growth.
- Qualifications: Excellent communication skills and a clean UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Loch Lomond Golf Club is one of the world’s finest private members golf clubs, situated on the banks of Loch Lomond, amidst breathtaking scenery but within easy reach of Glasgow and Stirling. Our 7095-yard parkland course was designed in 1994 by Tom Weiskopf and Jay Morris and offers wonderful opportunities to learn and grow within a professional team.
Sitting at the heart of our estate is Rossdhu House, a Georgian mansion now home to the clubhouse, where breakfast, lunch, and dinner are served in our Spikes Bar or halfway house, or more formal dining in private spaces or at special events. The Club also boasts accommodation, with 53 individually designed suites spread across the clubhouse, and surrounding lodges and cottages. Members and guests can enjoy traditional outdoor pursuits, from boating on the loch, pheasant shooting, stalking, river and loch fishing, and hill walking. For indoor relaxation, our five-star spa offers an extensive holistic treatment menu, thermal pools, and a gym.
We want all our team to feel appreciated for their hard work. As well as a competitive salary (we are proud to be a Living Wage Employer), you will have access to the following benefits whilst working with us at the Club:
- Free employee meals
- Pension scheme
- Life assurance
- Enhanced holiday entitlement of 30 days rising with service
- Enhanced maternity and paternity leave with service
- Cycle to Work Scheme
- Refer a friend bonus scheme
- Discounted winter gym membership, spa treatments, golf, country pursuits, car valeting, floristry services, and retail products
- Long service awards
- Vibrant social, charity, and wellbeing events
- Employee Assistance Programme, offering lifestyle and wellbeing support and counselling via a confidential helpline
- Fully funded, work-based training and development including apprenticeships, structured work experience, supported scholarships, supervisory and management development programmes, specialist craft training, and formal qualifications up to HND and degree level
Working as part of the Front Of House team, the scope of Off-site concierge is to provide a welcoming, professional, and seamless experience for members, guests, and visitors from arrival to departure. Your tasks will include:
- Providing airport transfers to and from the Club, offering warm welcomes and fond farewells for Members and their guests.
- Driving members and guests from Loch Lomond to various destinations across Scotland.
- Ensuring our fleet of vehicles are fuelled and valeted to the required standards in readiness for every journey.
- Maintaining journey logs and recording safety information.
- Handling baggage and guest and member belongings.
- Assisting with transportation around the Club, ensuring our members are in the right place for tee times, food and beverage arrangements, spa and activities, and events.
- Providing support for front-of-house operations including Club tours, gate security, and general assistance to reception.
To be eligible to apply:
- Excellent interpersonal, communication, and organisational skills
- Exemplary driving techniques and clean UK driving licence
- Previous experience in luxury customer service is an advantage
We celebrate diversity and are committed to creating an inclusive environment for all applicants and employees, giving priority only to qualities and skills required for each role. We aim to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and all the assistance and adjustments we can. If you need us to do anything to support you during the recruitment process, please let us know via recruitment@lochlomond.com and we will be happy to help.
Off-Site Luxury Concierge – Airport Transfers in Alexandria employer: Loch Lomond Golf Club
Loch Lomond Golf Club is an exceptional employer, offering a unique blend of career development in the luxury hospitality sector amidst stunning natural beauty. With a commitment to employee wellbeing, competitive salaries, and extensive benefits including enhanced holiday entitlement and professional training opportunities, we foster a vibrant work culture that values flexibility and personal growth. Join our dedicated team and enjoy the perks of working in a prestigious environment while making lasting connections with members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Off-Site Luxury Concierge – Airport Transfers in Alexandria
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. We all know that sometimes it’s not just what you know, but who you know. Attend events or join online groups related to luxury services to meet potential employers.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for customer service shine through. We want to see how you can create those warm welcomes and fond farewells that our members love.
✨Tip Number 3
Be proactive! If you’re keen on the Off-Site Luxury Concierge role, don’t wait for job postings. Reach out directly to Loch Lomond Golf Club through our website. Express your interest and ask about upcoming opportunities – it shows initiative!
✨Tip Number 4
Prepare for the unexpected! In luxury service, things can change quickly. Practice how you’d handle various scenarios, from managing last-minute requests to ensuring smooth airport transfers. We want to see your problem-solving skills in action!
We think you need these skills to ace Off-Site Luxury Concierge – Airport Transfers in Alexandria
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application to the Off-Site Luxury Concierge role. Highlight your relevant experience in luxury customer service and any driving skills that match our needs. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Loch Lomond Golf Club
✨Know the Club Inside Out
Before your interview, take some time to research Loch Lomond Golf Club. Familiarise yourself with its history, facilities, and the services it offers. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As an Off-Site Luxury Concierge, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your interpersonal skills and how you can create memorable experiences for members and guests.
✨Demonstrate Your Driving Expertise
Since driving is a crucial part of this role, be ready to discuss your driving experience. Bring up your clean UK driving licence and any relevant driving techniques you've mastered. If possible, mention any previous roles where you provided transportation services.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the club. This shows your enthusiasm and helps you gauge if the position aligns with your career goals. Consider asking about team dynamics or opportunities for professional development.
