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- Tasks: Deliver exceptional customer service and promote L’OCCITANE products during the festive season.
- Company: Join a vibrant team at L’OCCITANE, known for its commitment to quality and customer experience.
- Benefits: Earn £12.60/hour, enjoy generous staff discounts, and receive product allocations.
- Why this job: Be part of a fun, festive environment while gaining valuable retail experience.
- Qualifications: Passion for retail, excellent communication skills, and a positive attitude.
- Other info: Flexible hours with opportunities to work in a dynamic team.
Temporary Sales Associate
Department: Boutique
Employment Type: Seasonal – Part Time
Location: Brighton
Reporting To: Boutique Manager
Compensation: £12.60 / hour
Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: 8 hours
What Will You Do?
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience
- Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
- Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
- Support the Boutique Management with security and general Health & Safety monitoring
- Performing any other tasks required by Boutique Management to support the needs of the business
- Effectively use the Point of Sale (POS) system to process all transactions without error
- Offer & provide demonstrations (including hand massage) to all customers
- Offer & serve refreshments, including wine on weekends and at special events
What We Need From You
- A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
- Excellent customer service skills
- Confident and effective communication and listening skills
- To demonstrate pro-active selling ability
- Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
- Able to work effectively in a team
- Reliable, honest and flexible
- Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!
- Real Living Wage
- Generous staff discount to use on all your favourite L’Occitane products
- Product Allocation
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Temporary Sales Associate employer: L'occitane
Contact Detail:
L'occitane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Associate
✨Tip Number 1
Get to know the brand! Before your interview, dive into L’OCCITANE’s products and values. This way, you can show off your passion for their offerings and how you can enhance the customer experience.
✨Tip Number 2
Practice your selling skills! Think of ways to engage customers and recommend products effectively. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will help you stand out as someone who truly cares about the shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the boutique's success.
We think you need these skills to ace Temporary Sales Associate
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for retail and customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you’ve provided excellent customer service or met KPIs, as this will catch our eye!
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language to describe your experiences and how they relate to the role of Temporary Sales Associate.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at L'occitane
✨Know Your Products
Before the interview, make sure you familiarise yourself with L’OCCITANE's product range. Being able to discuss specific products and their benefits will show your passion for the brand and your ability to provide excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs, as this will demonstrate your suitability for the role.
✨Understand Key Performance Indicators (KPIs)
Research what KPIs might be relevant for a sales associate role. Be ready to discuss how you can meet or exceed these targets, showing that you're motivated and results-driven, which is crucial for contributing to the boutique's success.
✨Exude Positivity and Team Spirit
During the interview, let your positive attitude shine through. Highlight your ability to work well in a team and your flexibility. Employers love candidates who can contribute to a friendly and supportive work environment.
