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- Tasks: Deliver exceptional customer service and promote L’OCCITANE products during the festive season.
- Company: Join a renowned brand known for its commitment to quality and customer experience.
- Benefits: Earn £12.60/hour, enjoy generous staff discounts, and receive product allocations.
- Why this job: Be part of a vibrant team and create memorable shopping experiences this Christmas.
- Qualifications: Passion for retail, excellent communication skills, and a positive attitude.
- Other info: Flexible part-time hours with opportunities for personal growth in a dynamic environment.
Temporary Sales Associate
Application Deadline: 19 November 2025
Department: Boutique
Employment Type: Seasonal – Part Time
Location: Cribbs Causeway Mall
Reporting To: Boutique Manager
Compensation: £12.60 / hour
Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: Various Part Time Contracts Available
What Will You Do?
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience
- Consistently meet/exceed your personal KPI’s set by the Boutique Manager to contribute to the success of the Company
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
- Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
- Support the Boutique Management with security and general Health & Safety monitoring
- Performing any other tasks required by Boutique Management to support the needs of the business
- Effectively use the Point of Sale (POS) system to process all transactions without error
- Offer & provide demonstrations (including hand massage) to all customers
- Offer & serve refreshments, including wine on weekends and at special events
What We Need From You
- A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
- Excellent customer service skills
- Confident and effective communication and listening skills
- To demonstrate pro-active selling ability
- Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
- Able to work effectively in a team
- Reliable, honest and flexible
- Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!
- Real Living Wage
- Generous staff discount to use on all your favourite L’Occitane products
- Product Allocation
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Temporary Sales Associate employer: L'occitane
Contact Detail:
L'occitane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Associate
✨Tip Number 1
Get to know the brand! Before your interview, dive into L’OCCITANE’s products and values. This way, you can show off your passion for their offerings and how you can enhance the customer experience.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in-store. Role-play with a friend or in front of the mirror to boost your confidence and refine your communication skills.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples from past experiences where you’ve gone above and beyond for a customer. This will help you stand out as someone who truly cares about providing an exceptional shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the team at L’OCCITANE.
We think you need these skills to ace Temporary Sales Associate
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see that you’re excited about being in a customer-facing role and how you can bring that energy to our team.
Highlight Your Customer Service Skills: Make sure to emphasise your excellent customer service skills in your application. Share specific examples of how you've gone above and beyond for customers in the past – we love hearing those stories!
Be Yourself: Since we have an anonymous application process, don’t hold back on showing your personality! We’re looking for friendly and positive individuals, so let your unique voice come through in your writing.
Apply Through Our Website: Remember to apply through our website for the best chance of getting noticed! It’s super easy, and we can’t wait to see your application come through.
How to prepare for a job interview at L'occitane
✨Know Your Products
Before the interview, make sure you familiarise yourself with L’OCCITANE's product range. Being able to discuss specific products and their benefits will show your passion for the brand and your ability to provide excellent customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the role.
✨Practice Your Selling Techniques
Since the role involves pro-active selling, practice how you would approach a customer and recommend products. You might even want to role-play with a friend to get comfortable with the process of engaging customers effectively.
✨Emphasise Teamwork and Flexibility
Be ready to discuss how you work well in a team and your flexibility in adapting to different situations. Highlight any previous experience where you collaborated with others to achieve a common goal, as this is crucial in a retail environment.
