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- Tasks: Deliver top-notch customer service and promote L’OCCITANE products during the festive season.
- Company: Join a renowned brand known for its commitment to quality and sustainability.
- Benefits: Enjoy a real living wage, generous staff discounts, and product allocations.
- Why this job: Be part of a vibrant team and create memorable shopping experiences this Christmas.
- Qualifications: No specific qualifications required, just a passion for customer service.
- Other info: Flexible part-time hours available in a dynamic retail environment.
Temporary Sales Associate
Application Deadline: 7 November 2025
Department: Boutique
Employment Type: Seasonal – Part Time
Location: York
Reporting To: Boutique Manager
Compensation: £12.60 / hour
Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: Various Part Time Contracts Available
What Will You Do?
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience
- Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
- Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
- Support the Boutique Management with security and general Health & Safety monitoring
- Performing any other tasks required by Boutique Management to support the needs of the business
- Effectively use the Point of Sale (POS) system to process all transactions without error
- Offer & provide demonstrations (including hand massage) to all customers
- Offer & serve refreshments, including wine on weekends and at special events
What We Need From You
- A love of retail, it’s essential that you want to be in a customer facing environment as we are an experiential brand
- Excellent customer service skills
- Confident and effective communication and listening skills
- To demonstrate pro-active selling ability
- Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
- Able to work effectively in a team
- Reliable, honest and flexible
- Positive and friendly attitude as well as consistent ability to operate at your best
What We Offer You!
- Real Living Wage
- Generous staff discount to use on all your favourite L’Occitane products
- Product Allocation
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Temporary Sales Associate employer: L'occitane
Contact Detail:
L'occitane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on L’OCCITANE. Understand their products, values, and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their boutique.
✨Tip Number 2
Practice your customer service skills! Since you'll be acting as an ambassador for L’OCCITANE, think about how you can provide exceptional service. Role-play common scenarios with friends or family to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look the part. Wear something smart and stylish that reflects the brand's image. It shows you understand the retail environment and are ready to represent L’OCCITANE.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Temporary Sales Associate
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share any experiences where you've gone above and beyond to make someone's day better – it really helps us see your enthusiasm!
Highlight Relevant Experience: Make sure to mention any previous roles or experiences that relate to sales or retail. We want to see how your background can contribute to our team, so don’t hold back on those achievements!
Be Yourself: We’re looking for genuine personalities who can connect with our customers. Don’t be afraid to let your unique voice shine through in your application – it’s all about being authentic!
Apply Through Our Website: To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly!
How to prepare for a job interview at L'occitane
✨Know Your Products
Before the interview, make sure you familiarise yourself with L’OCCITANE's product range. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to provide excellent customer service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is crucial for a sales associate role.
✨Understand Key Performance Indicators (KPIs)
Research what KPIs might be relevant for a sales associate position. Be ready to discuss how you can meet or exceed these targets, showing that you’re results-driven and understand the importance of contributing to the company's success.
✨Dress the Part
Since you'll be representing L’OCCITANE, dress smartly and in line with the brand's image. This not only shows respect for the company but also gives a glimpse of how you would present yourself to customers.
