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- Tasks: Deliver top-notch customer service and promote L’OCCITANE products during the festive season.
- Company: Join a renowned brand known for its commitment to quality and sustainability.
- Benefits: Earn £12.60/hour, enjoy generous staff discounts, and receive product allocations.
- Why this job: Be part of a vibrant team and create memorable shopping experiences for customers.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Flexible part-time hours with opportunities for growth in a dynamic retail environment.
Temporary Sales Associate
Department: Boutique
Employment Type: Seasonal – Part Time
Location: Bath
Reporting To: Boutique Manager
Compensation: £12.60 / hour
Description: We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team. Acting as an ambassador for L’OCCITANE during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December
Weekly Hours: 8 Hours
What Will You Do?
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience
- Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
- Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
- Support the Boutique Management with security and general Health & Safety monitoring
- Performing any other tasks required by Boutique Management to support the needs of the business
- Effectively use the Point of Sale (POS) system to process all transactions without error
- Offer & provide demonstrations (including hand massage) to all customers
- Offer & serve refreshments, including wine on weekends and at special events
What We Offer You!
- Real Living Wage
- Generous staff discount to use on all your favourite L’Occitane products
- Product Allocation
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Temporary Sales Associate employer: L'occitane
Contact Detail:
L'occitane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Sales Associate
✨Tip Number 1
Get to know the brand! Before your interview, dive into L’OCCITANE’s products and values. This way, you can show off your knowledge and passion for their offerings, which will definitely impress the hiring team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky customer situations or upsell products. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills during the interview.
✨Tip Number 3
Dress the part! Since you’ll be representing L’OCCITANE, make sure to wear something that reflects their style and professionalism. A smart outfit can make a great first impression and show that you’re serious about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Temporary Sales Associate
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application for the Temporary Sales Associate role. Highlight any relevant experience or skills that align with providing excellent customer service and product knowledge.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language to describe your experiences and how they relate to the job.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will be in the right hands and we can process it smoothly!
How to prepare for a job interview at L'occitane
✨Know Your Products
Before the interview, make sure you familiarise yourself with L’OCCITANE's product range. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to provide excellent customer service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is crucial for a sales associate role.
✨Understand Key Performance Indicators (KPIs)
Research what KPIs might be relevant for a sales associate position. Be ready to discuss how you would meet or exceed these targets, showing that you’re results-driven and understand the importance of contributing to the company's success.
✨Dress the Part
Since you'll be representing L’OCCITANE, dress smartly and in line with the brand's image. This not only shows respect for the company but also gives a glimpse of how you would present yourself to customers.
