L'Occitane en Provence UK is seeking a UK CRM Manager to own the end-to-end CRM process, from customer understanding to campaign execution and performance reporting. You will work hands-on across data, digital and print channels, collaborating with EMEA and international teams while managing a CRM Manager.
You will design lifecycle programs, plan UK CRM activity across digital and mail, partner with agencies on data plans, build dashboards in Power BI, and translate insights into action.
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