At a Glance
- Tasks: Support retail teams, enhance employee experience, and drive learning and development.
- Company: Join L'OCCITANE Group, a B Corp committed to sustainability and social impact.
- Benefits: Enjoy flexible working, generous leave, and a bonus scheme.
- Why this job: Be part of a dynamic team shaping retail culture and customer experiences.
- Qualifications: Strong HR skills, emotional intelligence, and change management experience required.
- Other info: This is an 18-month fixed-term contract with opportunities for growth.
The predicted salary is between 42000 - 84000 £ per year.
HR Business Partner – Retail – 18 month FTC
Join to apply for the HR Business Partner – Retail – 18 month FTC role at L\’OCCITANE Group (B Corp)
HR Business Partner – Retail – 18 month FTC
Join to apply for the HR Business Partner – Retail – 18 month FTC role at L\’OCCITANE Group (B Corp)
Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
What Will You Do?
As HR Business Partner for Retail, you will work closely with Area and Store Managers to build high performing, engaged, and confident teams who deliver an exceptional customer experience in line with our brand promise. You’ll take a lead role in shaping the Retail Academy journey, support store-level change and restructuring, and act as a key driver of our learning and development culture.
Application Deadline: 14 July 2025
Department: Human Resources
Location: Head Office, London
Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
What Will You Do?
As HR Business Partner for Retail, you will work closely with Area and Store Managers to build high performing, engaged, and confident teams who deliver an exceptional customer experience in line with our brand promise. You’ll take a lead role in shaping the Retail Academy journey, support store-level change and restructuring, and act as a key driver of our learning and development culture.
You’ll thrive in a fast-paced, ever-evolving retail environment, showing resilience, self-motivation, and a passion for brand elevation through people.
As this role is a fixed term contract for 18 months, there are some key elements of the role that will need focus. The key responsibilities for this role will be;
Employee Relations – Built on Trust
- Provide expert, balanced guidance on employee relations issues such as grievances, disciplinaries, and absence.
- Manage complex and high-risk ER cases with discretion and care.
- Support leaders to act early and fairly, protecting both people and brand reputation.
Restructuring & Change – Delivering Impact
- Lead the people aspects of store change, including restructures, closures, and realignments.
- Manage individual and collective consultation processes in line with legal and brand standards.
- Act as a change partner, helping store teams remain positive, clear, and connected throughout transitions.
Brand Elevation & Culture
- Ensure our values and brand purpose are reflected in every people decision.
- Role model brand behaviours and elevate the people experience across every store touchpoint.
- Collaborate with L&D and Marketing to align team development with the retail experience and customer journey.
A full job description will be available prior to interview
The Perfect Candidate:
- Strategic HR Partnering: Ability to align HR initiatives with business goals and drive organizational success.
- Emotional Intelligence: Skilled in empathy, conflict resolution, and building strong relationships at all levels.
- Change Management: Experienced in leading and supporting change within complex retail environments, including omnichannel transformations.
- Talent Management: Expertise in workforce planning, talent development, and succession planning.
- Data-Driven Decision Making: Competent in analyzing HR metrics and translating insights into actionable strategies.
- Communication & Influencing: Excellent presentation and stakeholder management skills, able to influence and inspire leadership teams.
- Resilience & Adaptability: Comfortable working in fast-paced, dynamic environments with evolving priorities.
- Coaching & Development: Skilled in mentoring managers and supporting employee growth and engagement
What We Offer You!*
- Discretionary Company Bonus scheme
- Contribution Pension Scheme
- Holiday Allowance – above statutory
- Flexible Bank Holidays
- Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year
- Hybrid working for Office based staff– 3 days in the office
- Work from Anywhere Policy – up to 4 weeks a year
- Volunteering 1 Day
- Half day leave for Birthday
- One day’s holiday for NewlyWeds
- Discount Scheme
- Product allocation
- Company benefits platform
- Cycle to work scheme through Reward Gateway
- Travel Loan through Reward Gateway
- Subsidised health & wellbeing plan
- Long service awards
Please note some eligibility criteria may apply
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Contract
Job function
-
Job function
Human Resources
-
Industries
Personal Care Product Manufacturing
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HR Business Partner - Retail - 18 month FTC employer: L'OCCITANE Group (B Corp)
Contact Detail:
L'OCCITANE Group (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Business Partner - Retail - 18 month FTC
✨Tip Number 1
Familiarise yourself with L'OCCITANE's brand values and culture. Understanding their commitment to sustainability and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of L'OCCITANE, especially those in HR roles. They can provide valuable insights into the company culture and expectations for the HR Business Partner position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change in a retail environment. Highlight your experience with employee relations and how you've positively impacted team dynamics.
✨Tip Number 4
Showcase your data-driven decision-making skills by being ready to discuss how you've used HR metrics to inform strategies in previous roles. This will demonstrate your ability to contribute to L'OCCITANE's goals effectively.
We think you need these skills to ace HR Business Partner - Retail - 18 month FTC
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the HR Business Partner position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise your experience in employee relations, change management, and talent development. Use specific examples that demonstrate your ability to drive organisational success and support teams effectively.
Highlight Soft Skills: Given the importance of emotional intelligence and communication in this role, make sure to illustrate your interpersonal skills. Share instances where you've successfully resolved conflicts or influenced stakeholders.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only reflects your enthusiasm for the role but also connects your professional journey to L'OCCITANE's values and brand purpose. Make it clear why you are the perfect fit for their team.
How to prepare for a job interview at L'OCCITANE Group (B Corp)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the HR Business Partner role. Familiarise yourself with key aspects like employee relations, change management, and brand elevation. This will help you articulate how your experience aligns with their needs.
✨Showcase Emotional Intelligence
Prepare to demonstrate your emotional intelligence during the interview. Be ready to discuss examples where you've successfully resolved conflicts or built strong relationships, as these skills are crucial for the role.
✨Prepare for Change Management Questions
Given the focus on restructuring and change, anticipate questions about your experience in managing transitions. Have specific examples ready that highlight your ability to lead teams through change while maintaining morale.
✨Align with Company Values
Research L'OCCITANE's values and brand purpose. Be prepared to discuss how you can embody these values in your work and contribute to a positive company culture, as this is essential for the HR Business Partner position.