Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to deliver exceptional shopping experiences and support management in a vibrant boutique.
- Company: L'Occitane is a leading experiential brand focused on quality and customer satisfaction.
- Benefits: Enjoy flexible working, generous holiday allowance, and a range of employee perks.
- Why this job: Be part of a dynamic team, develop your skills, and contribute to a brand with strong values.
- Qualifications: Passion for retail, excellent communication skills, and a proactive approach to sales are essential.
- Other info: This role offers a unique opportunity to grow within a supportive and inclusive environment.
The predicted salary is between 27300 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Senior Sales Associate
Department: Boutique
Employment Type: Permanent – Part Time
Location: Leeds
Reporting To: Boutique Manager
Compensation: GBP 14.02 / hour
Description
We have implemented an anonymous job application process. This means that during the initial stages of the application, personal information such as name, gender, age, and ethnicity is not disclosed to the hiring team.
To work as part of a team and provide all customers with an exceptional shopping experience in our Boutiques as well as support the management team in coaching new and existing Associates.
Contract Type: Permanent
Weekly Hours: 20
What Will You Do?
Day to Day
- Deputise in the absence of the Boutique Manager or Assistant Boutique Manager to effectively manage the boutique.
- Responsibility for opening and closing the Boutique in the absence of the Boutique Manager or Assistant Boutique Manager
- Promote and maintain good housekeeping and visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Complete any other tasks required by Boutique Management to support the needs of the business
- Offer & provide demonstrations (including hand massage) to all customers
- Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
Commercial Flair
- Consistently meet/exceed your personal Key Performance Indicators (KPI\’s) set by the Boutique Manager to contribute to the success of the Company
- Demonstrate a good understanding of different market types and customers
People
- Support the management team in the ongoing coaching of the team\’s product knowledge & understanding
- Be responsible for team management in the absence of the Boutique Manager and/or Assistant Boutique Manager
Future Focus
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Seek opportunities to support Brand through project work
- Uphold the L\’Occitane values ensuring PROSPERITY is at the core of everything we do
- Ensure all online training is completed to ensure your development is a priority whilst with L\’Occitane
Driving Results
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L\’Occi way.
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
The Perfect Candidate:
- A love of retail, it\’s essential that you want to be in a customer facing environment as we are an experiential brand
- Excellent customer service skills
- Confident and effective communication and listening skills
- Able to demonstrate pro-active selling ability
- Highly motivated to achieve personal KPI\’s and contribute towards Boutique objectives
- Able to work effectively in a team
- Reliable, honest and flexible
- Positive and friendly attitude as well as consistent ability to operate at your best
What we offer you!*
- Discretionary Company Bonus scheme
- Contribution Pension Scheme
- Holiday Allowance – above statutory
- Flexible Bank Holidays
- Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year
- Hybrid working for Office based staff- 3 days in the office
- Work from Anywhere Policy – up to 4 weeks a year
- Volunteering 1 Day
- Half day leave for Birthday
- One day\’s holiday for NewlyWeds
- Discount Scheme
- Monthly product allocation
- Reward Gateway – company benefits platform
- Cycle to work scheme through Reward Gateway
- Travel Loan through Reward Gateway
- Subsidised health & wellbeing plan
- Long service awards
*some eligibility criteria may apply
#J-18808-Ljbffr
Senior Sales Associate employer: L'OCCITANE EN PROVENCE
Contact Detail:
L'OCCITANE EN PROVENCE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate
✨Tip Number 1
Familiarise yourself with L'Occitane's brand values and product range. Understanding their ethos and offerings will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Prepare to discuss your previous retail experience, particularly in customer service and sales. Highlight specific examples where you've exceeded KPIs or provided exceptional service to showcase your suitability for the role.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews with friends or family. Focus on being confident and friendly, as these traits are essential for a Senior Sales Associate in a customer-facing environment.
✨Tip Number 4
Research common interview questions for retail positions and prepare thoughtful responses. This will help you articulate your experiences and demonstrate your proactive selling ability effectively.
We think you need these skills to ace Senior Sales Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Sales Associate position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, customer service skills, and any achievements related to sales performance. Use bullet points for clarity and focus on quantifiable results.
Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've met or exceeded KPIs in past roles and how you can contribute to the success of the boutique.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at L'OCCITANE EN PROVENCE
✨Show Your Passion for Retail
Make sure to express your love for retail during the interview. Share specific experiences where you provided exceptional customer service or went above and beyond to create a memorable shopping experience.
✨Demonstrate Your Product Knowledge
Prepare to discuss your understanding of the products offered by the company. Familiarise yourself with their key offerings and be ready to suggest how you would recommend them to customers.
✨Highlight Teamwork Skills
Since this role involves supporting the management team and coaching others, be prepared to share examples of how you've successfully worked in a team environment. Discuss any leadership experiences you have, even if they were informal.
✨Prepare for KPI Discussions
Understand what Key Performance Indicators (KPIs) are relevant to the role and think about how you have met or exceeded KPIs in previous positions. Be ready to provide concrete examples of your achievements.
