At a Glance
- Tasks: Create unforgettable beauty experiences and connect with guests in a vibrant environment.
- Company: Join L'Occitane en Provence, a brand committed to beauty and sustainability.
- Benefits: Enjoy competitive pay, flexible holidays, and generous maternity/paternity leave.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be a brand ambassador and storyteller while making a positive impact.
- Qualifications: Experience in retail or hospitality with a passion for beauty and sustainability.
The predicted salary is between 14 - 15 £ per hour.
Why Join Us?
At L'Occitane en Provence, your passion for beauty and sustainability creates meaningful impact.
Join us to craft authentic beauty experiences, care for the planet, and connect with guests in a beautiful environment where your growth and development are truly nurtured.
- You Are
- As a
- Beauty Host
, you are more than a Sales Associate -you are a brand ambassador, storyteller, and crafter of memorable experiences for our guests.
- A sunny personality
, a team player, a go-getter -radiating positive energy with a 'can-do' and 'can-grow' attitude.
- A genuinely caring soul
, connecting deeply with our guests and meeting their needs through meaningful beauty experiences.
- A passionate storyteller
, bringing to life the performance and purpose behind every product.
- A green heart
, proud to embody and share our strong commitments to sustainability.
- An eye for excellence and detail
, with experience - or affinity - from luxury retail, beauty, hospitality, or other guest-centric worlds.
What You'll Do
- Deliver exceptional guest experience: welcome every guest warmly, provide personalised beauty advice, and deliver signature precious moments like hand massages and beauty consultations.
- Develop and share expertise in L'Occitane en Provence products, heritage, ingredients and sustainability values.
- Execute visual merchandising, manage stock, and maintain pristine boutique spaces following company standards.
- Meet targets through expert product demonstrations and tailored experiences.
- Master Point Of Sales (POS) and clienteling systems while representing the brand at events.
- Collaborate effectively, build trust through open communication and knowledge sharing.
- Support the management team with opening and closing the boutique, when required.
What We Offer You!*
- Discretionary Company Bonus scheme
- Contribution Pension Scheme
- Holiday Allowance - above statutory
- Flexible Bank Holidays
- Enhanced Maternity (20 weeks full pay) and Paternity leave (12 weeks full pay) after 1 year
- Hybrid working for Office based staff- 3 days in the office
- Work from Anywhere Policy - up to 4 weeks a year
- Volunteering 1 Day
- Half day leave for Birthday
- One day's holiday for Newly Weds
- Discount Scheme
- Product allocation
- Company benefits platform
- Cycle to work scheme through Reward Gateway
- Travel Loan through Reward Gateway
- Subsidised health & wellbeing plan
- Long service awards
- *Please note some eligibility criteria may apply
Our Diversity, Equity & Inclusion Engagements
L'Occitane en Provence is an equal opportunities employer.
One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture.
We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.
We seek positive-minded individuals who embody our core behaviours - Trust, Curiosity, Excellence, Impact - and who share our commitment to sustainability.
We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity.
Department Retail Role Key Holder Beauty Host Locations London - St Christopher's Place Hourly salary £14.85 Employment type Part-time Employment Type Fixed Term Weekly Working Hours 16 Contract Duration if Fixed Term (in months) 3
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Key Holder Beauty Host in London employer: L'Occitane en Provence - UK & Ireland
At L'Occitane en Provence, we pride ourselves on being an exceptional employer that nurtures your passion for beauty and sustainability in a vibrant London location. Our inclusive work culture fosters personal growth and development, offering unique benefits such as enhanced maternity and paternity leave, flexible working options, and a commitment to diversity and inclusion. Join us to create meaningful beauty experiences while enjoying a supportive environment that values your contributions and well-being.
Contact Details:
L'Occitane en Provence - UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder Beauty Host in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including L'Occitane en Provence - UK & Ireland, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Key Holder Beauty Host in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like L'Occitane en Provence - UK & Ireland that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at L'Occitane en Provence - UK & Ireland will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about L'Occitane en Provence - UK & Ireland and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at L'Occitane en Provence - UK & Ireland
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at L'Occitane en Provence - UK & Ireland, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at L'Occitane en Provence - UK & Ireland!
