At a Glance
- Tasks: Lead a dynamic housekeeping team and ensure top-notch service standards.
- Company: Join HotelCare, a leading hotel support services company in the UK.
- Benefits: Enjoy up to 28 days paid holiday, career progression, and a pension scheme.
- Other info: Flexible hours and a supportive environment for personal growth.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in management within hospitality and excellent people skills required.
The predicted salary is between 25000 - 32000 £ per year.
As a Senior Supervisor, you will be responsible for the management of a busy housekeeping department. Maximising the performance of your team, leading by example and setting high standards to ensure the service is operated safely, hygienically and to contractual specifications.
Join us and you will receive:
- A personal development plan to support your induction and a learning & development framework towards your career with the company
- Career progression
- Automatic Enrolment into a workplace pension scheme
- Recognition, Incentives and Awards
- Up to 28 days paid holidays
Your duties will include:
- Being the first point of call for the Hotel General Manager and senior management team within the hotel
- Supporting the housekeeping team with ongoing training and development
- Maintaining the standards set by HotelCare and our client at all times
- Assisting the housekeeping team, including supervisors to meet their daily targets
- Complying with all company health and safety policies and recording any maintenance problems, safety hazards, accidents or injuries.
You will have:
- A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
- Worked within a management capacity in the hospitality industry or a similar customer service sector.
- Excellent people management skills and will have an understanding of rotas and schedules
- A high level of attention to detail and demonstrate high levels of quality.
- A hands-on approach needed - to support the front line team and potentially clean rooms.
- Flexible working hours, including weekends depending on business needs.
- Self-starter qualities, be ambitious, passionate with excellent leadership qualities.
We are HotelCare, one of the country’s leading hotel support services companies working in partnership with many of the leading hotel brands throughout the UK. We employ more than 3,500 people from over 50 nations, cleaning over 30,000 rooms daily at over 200 hotels. We invite you to join us today!
Apply now to become our newest Senior Supervisor!
Senior Supervisor in Ashford employer: Location:
At HotelCare, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises personal development and career progression. As a Senior Supervisor, you will benefit from a structured learning framework, recognition programmes, and up to 28 days of paid holiday, all while working in a dynamic environment that values teamwork and high standards of service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supervisor in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Senior Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and think about how your experience aligns with what HotelCare is looking for. Practise your answers, focusing on your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Show off your hands-on approach! During interviews, share specific examples of how you've supported your team on the ground. Highlight any times you've stepped in to help with cleaning or training – it shows you're not just a manager, but a team player too.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining HotelCare and becoming part of our fantastic team.
We think you need these skills to ace Senior Supervisor in Ashford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Supervisor role. Highlight your management experience in hospitality and any training you've provided to teams, as this will show us you're a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a housekeeping team and how you can maintain high standards. Be sure to mention your people management skills and any relevant achievements.
Showcase Your Leadership Style:In your application, let us know how you lead by example and motivate your team. Share specific examples of how you've supported your team in the past, especially in a busy environment like ours!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be one step closer to joining our fantastic team at HotelCare!
How to prepare for a job interview at Location:
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Supervisor inside out. Familiarise yourself with HotelCare's values and standards, as well as the specifics of managing a housekeeping department. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to share examples of how you've successfully led a team in the past. Think about times when you motivated your team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your people management skills.
✨Demonstrate Attention to Detail
As a Senior Supervisor, attention to detail is crucial. During the interview, mention specific instances where your keen eye for detail made a difference. Whether it was maintaining high cleanliness standards or ensuring safety protocols were followed, these examples will showcase your fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available for your team or how success is measured in the housekeeping department. This shows your enthusiasm for the role and your commitment to continuous improvement.
