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- Tasks: Manage residential sales from start to finish, ensuring smooth transactions and excellent communication.
- Company: Dynamic estate agency in West London with a focus on customer service.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Why this job: Join a vibrant team and make a real difference in people's home-buying journeys.
- Qualifications: Minimum 2 years in estate agency with strong negotiation and problem-solving skills.
- Other info: Fast-paced role with a focus on teamwork and customer satisfaction.
The predicted salary is between 24000 - 36000 £ per year.
Main Purpose of Role
To manage the progression of residential sales from the start of the transaction through to legal completion. You will ensure that each sale progresses smoothly within the agreed timescales, efficiently resolving issues and maintaining excellent communication with both buyer and seller.
Location: West London
Salary: £28,000-£40,000 DOE
Hours: Monday-Friday 8.30am-5.30pm
Key Responsibilities
- Manage a pipeline of 60-80 transactions.
- Once Solicitors are instructed, keep within agreed timescales and proactively overcome obstacles.
- Communicate with buyers regularly, and update sellers on the progress of the sale.
- Provide excellent customer service to all parties, in line with our service standards.
- Accurately report weekly and monthly figures.
- Build and maintain strong relationships with local solicitors and third parties.
- Oversee the accuracy and completion of all offer documentation.
- Provide support in the follow-up of outstanding payments as required.
- Conduct monthly pipeline checks to assess progress and resolve issues early.
- Participate in team meetings, sharing pipeline updates, feedback, and service leads.
- Manage surveys, re-negotiations, and any challenges in the sales process.
- Promote and monitor additional services (solicitors, financial services, surveys).
Requirements & Skills
- Minimum 2 years experience in Estate Agency with strong negotiation skills.
- Persistent, tenacious, and able to thrive under pressure with excellent attention to detail.
- A proactive problem solver with a positive approach.
- Able to think quickly and resolve issues effectively.
- Able to work through problems confidently.
- Clear communicator with the ability to maintain excellent working relationships.
- Collaborative team player, focused on delivering an outstanding customer experience that drives repeat business and referrals.
Sales Support Manager - Ealing employer: Location Claireview inc.
Contact Detail:
Location Claireview inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Manager - Ealing
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups related to estate agency. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or contacts, be ready to sell yourself. Highlight your experience in managing sales transactions and your knack for problem-solving. Make sure they remember you!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the Sales Support Manager role. It shows you're keen and professional!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show your interest in joining our team at StudySmarter!
We think you need these skills to ace Sales Support Manager - Ealing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Manager role. Highlight your experience in managing transactions and your strong communication skills, as these are key for keeping buyers and sellers updated.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've proactively overcome obstacles in past roles. We love a good story about how you turned a tricky situation into a success!
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to keep your tone professional. A friendly approach can go a long way in showing us you're a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Location Claireview inc.
✨Know Your Sales Pipeline
Familiarise yourself with the sales process and be ready to discuss how you would manage a pipeline of 60-80 transactions. Think about specific examples from your past experience where you successfully navigated challenges in sales progression.
✨Communication is Key
Prepare to demonstrate your communication skills. Be ready to share how you've maintained excellent relationships with buyers, sellers, and solicitors in previous roles. Highlight any strategies you used to keep everyone informed and engaged throughout the sales process.
✨Problem-Solving Scenarios
Anticipate questions about overcoming obstacles in the sales process. Think of a few scenarios where you faced challenges and how you resolved them effectively. This will show your proactive approach and ability to think on your feet.
✨Customer Service Excellence
Be prepared to discuss your approach to providing outstanding customer service. Share examples of how you've gone above and beyond for clients, and how this has contributed to repeat business and referrals in your previous roles.
