Senior Customer Service Administrator

Senior Customer Service Administrator

Full-Time On-site
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Senior Customer Service Administrator

Posted on 08 Oct 2026

  • To be advised
  • Permanent, Full Time
  • Closing in 12 days

Are you passionate about delivering outstanding customer service and providing expert administrative support? We're looking for a Senior Customer Service Administrator to join our Retail Customer Services team.

In this varied and rewarding role, you'll be responsible for managing customer enquiries, policy administration, payments, and account maintenance, ensuring customers receive a seamless and positive experience from start to finish. You'll act as a key point of contact for complex queries, support colleagues through coaching and knowledge sharing, and work closely with the Customer Service Manager to help drive team performance and operational excellence.

This is an excellent opportunity for an experienced customer service professional who enjoys problem-solving, building strong relationships, improving processes, and contributing to a collaborative, customer-focused environment. If you're organised, proactive, and committed to delivering high-quality service and right-first-time outcomes, we'd love to hear from you.

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Senior Customer Service Administrator employer: Locate

Paragon HR & Recruitment Ltd is an excellent employer, offering a supportive work culture that values technical expertise and commercial awareness. With part-time roles available, employees enjoy a flexible schedule while contributing to high standards of service and compliance in a dynamic environment. The company prioritises employee growth through continuous learning opportunities, making it an attractive place for those seeking meaningful and rewarding employment on the Isle of Man.

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Contact Details:

Locate Recruitment Team