At a Glance
- Tasks: Manage content adaptation for impactful customer experiences in the pharmaceutical sector.
- Company: Join a leading pharmaceutical company focused on innovative customer engagement.
- Benefits: Competitive daily rate, collaborative work environment, and opportunities for professional growth.
- Other info: Work in a dynamic setting with a focus on creativity and collaboration.
- Why this job: Be part of a passionate team creating meaningful content for healthcare professionals.
- Qualifications: Experience in brand management and strong communication skills required.
The predicted salary is between 50000 - 70000 £ per year.
Start Date: ASAP
Duration: 12 Months
Location: London office - once per week
Rate: £250 - £350 per day inside IR35
Must Haves
- Experience as brand manager in pharmaceutical company
- Firm understanding of the regulatory environment in marketing promotional content to HCPs
- Demonstrated strong skills in oral and written communication, project management
- Highly collaborative, ability to interact and partner with Agencies of choice
- Fluent English; French speaker preferable
Competencies
- Able to manage multiple and complex processes at the same time
- Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time
- Able to manage complexity, tasks, and interdependencies within timelines
- Well organized & proactive to make sure things progress according to the plan
Major Accountabilities
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets - this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
- Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
- Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
- Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization
Position Purpose
Novartis' ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centred design. The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy & Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.
Desirable Requirements
- Firm understanding of the regulatory environment in marketing to HCPs
- Demonstrated strong skills in oral and written communication, project management
- Highly collaborative, ability to interact and partner with Agencies of choice
StudySmarter Expert Advice🤫
We think this is how you could land Content Adaptation Manager in London
✨Get Familiar with Temporary Roles in Pharma
Temporary positions in the pharmaceutical industry often arise during specific periods, like product launches or seasonal hiring sprints. Keep an eye on timelines and be proactive in reaching out to companies, especially around these busy times!
✨Join Pharma Networking Events
Participate in local and virtual pharmaceutical networking events or job fairs. This is a fantastic way to get in front of hiring managers and learn more about temporary opportunities directly from those in the know.
✨Leverage Your University Career Services
If you’re a student or recent grad, tap into your university’s career services which often have specific connections to pharma companies looking to fill temporary roles. They might even have exclusive internship programmes that lead to temp jobs!
✨Be Visible Online and Offline
Utilise platforms like LinkedIn to share your interests in temporary roles and connect with industry professionals. Plus, consider writing about relevant pharmaceutical topics to showcase your knowledge and enthusiasm—this can help you stand out to hiring companies like Localizationacademy.
We think you need these skills to ace Content Adaptation Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:In the pharmaceutical industry, it's crucial to showcase any relevant experience you have, whether it's internships, lab work, or coursework. Let’s emphasise your familiarity with drug development processes and any hands-on experience you've had with lab equipment or clinical trials in your CV.
Mention Certifications and Training:If you’ve got any certifications relevant to pharmaceuticals, like Good Clinical Practice (GCP) or a certification in pharmacovigilance, make sure to include them. These show your commitment to the field and can make a positive impact on your application for a temporary role at Localizationacademy.
Show Your Flexibility and Availability:Temporary positions often require immediate availability and flexibility in working hours. In your cover letter, make it clear when you can start and your ability to adapt to changing schedules, as this is key to a successful application.
Express Your Learning Goals:Since this is a temporary role, we suggest discussing what you hope to learn or gain from the experience at Localizationacademy. This not only shows your eagerness but also helps employers see you as someone who’s ready to make the most out of the opportunity.
How to prepare for a job interview at Localizationacademy
✨Know Your Regulations
In the pharmaceutical industry, it’s crucial to understand key regulations like GMP (Good Manufacturing Practices) or GCP (Good Clinical Practices). Brush up on these standards and be ready to discuss how they influence your work approach during your interview with Localizationacademy.
✨Emphasise Adaptability
Since this is a temporary role, show that you're ready to hit the ground running. Share examples from your past experiences that demonstrate your ability to adapt quickly to new environments or changes, especially in a fast-paced setting like pharmaceuticals.
✨Highlight Relevant Skills and Tools
Whether it’s laboratory techniques or software like LabWare or SAS, make sure you can confidently talk about your technical skills. If you have experience with any specific tools used in previous roles, relate that directly to how it can help Localizationacademy achieve its goals.
✨Prepare for Technical Questions
Be ready for technical questions related to drug development processes or quality assurance. We should expect scenarios where you might have to troubleshoot a problem or suggest improvements on a project—this shows your problem-solving capability in a temporary role.
