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- Tasks: Join our busy reception team, supporting patients and managing administrative tasks.
- Company: Locala Health and Wellbeing, a community-focused NHS organisation.
- Benefits: Flexible working, generous pension, and a rewarding Refer a Friend Scheme.
- Why this job: Make a real difference in sexual health services while developing your skills.
- Qualifications: Enthusiastic, patient-focused, with attention to detail and team spirit.
- Other info: Full training provided; inclusive workplace celebrating diversity.
The predicted salary is between 24937 - 26598 £ per year.
We are looking to recruit an administrative support assistant to join our busy reception team in Wigan and Leigh. The service runs a confidential contraception and sexual health service for the residents of Wigan and surrounding areas. We offer free contraception methods and advice, testing and treatment for sexually transmitted infections, referrals to termination of pregnancy services along with other services. Our service is completely confidential, and this must be upheld at all times.
The post holder will be enthusiastic, willing to learn, confident and with a helpful patient focused nature in what can often be a busy and varied role, with lots of complexities involved. Digital technology is at the heart of what we do in Locala Sexual Health, with constant changes and improvements, so ability to adapt and develop within this environment is essential. Attention to detail, being a team player and confidentiality are also key requirements.
As part of this team, you will be responsible for:
- Registering patients
- Checking results and updating records on the relevant clinical electronic record (SystmOne)
- Managing requests from other colleagues
- Answering a busy phone line
- Supporting our Management Team with ad-hoc tasks, such as ordering, raising purchase orders and other general administration duties
- Supporting our reporting requirements
Confidentiality is key to this role therefore discretion and privacy of all patients and their information must always be protected as identified in Locala policies. Full training will be given along with a full induction plan, completion of annual mandatory training. Experience in this kind of role, and previous working knowledge of SystmOne would be advantageous.
To discuss the role further please contact Amanda Pooley on 07525 285 031 or email amanda.pooley@locala.org.uk. Please note - this position may be subject to DBS check. Closing date - 23/02/2026. Shortlisting will take place on 26th February 2026, and interviews are provisionally booked for 12th March 2026. Interviews will be held face to face in our base in Wigan - Dates will be confirmed once shortlisting is complete. Previous applicants need not apply. We reserve the right to close the vacancy earlier than the stated date should we receive sufficient applications.
Here at Locala we are part of the community and have often cared for generations within the same family and continue to be part of the NHS family also delivering care under the same ethos. Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve. We are an organisation that celebrates and values the individuality of our colleagues' lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.
“Locala is a ‘Disability Confident’ employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.”
Benefits:
- Flexible working - We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
- Generous pension - We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%.
- Refer a Friend Scheme - If you know a friend or family member who works at Locala on a substantive contract, you may be able to take advantage of our Refer a Friend Scheme. You both could receive a reward of £500 each, after you have successfully started your role with us.
Administrative Support Assistant in Leigh employer: Locala Health & Wellbeing
Contact Detail:
Locala Health & Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Support Assistant in Leigh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Locala and their services. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for the role shine through. Talk about why you want to be an Administrative Support Assistant and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrative Support Assistant in Leigh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Support Assistant. We want to see how you can contribute to our busy reception team and support our confidential services.
Show Your Enthusiasm: Let your passion for patient care and administrative support shine through in your application. We’re looking for someone who is eager to learn and ready to tackle the complexities of the role, so don’t hold back!
Highlight Attention to Detail: Since confidentiality and accuracy are key in this role, make sure to emphasise your attention to detail in your application. Share examples of how you've maintained privacy and handled sensitive information in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Locala Health & Wellbeing
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Support Assistant. Familiarise yourself with the key tasks like patient registration, managing phone lines, and using SystmOne. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Confidentiality Skills
Given the sensitive nature of the work, be prepared to discuss how you would maintain confidentiality in your role. Think of examples from past experiences where you upheld privacy and discretion, as this is crucial for the position.
✨Emphasise Teamwork and Adaptability
Highlight your ability to work well in a team and adapt to changing environments. Share specific instances where you collaborated with colleagues or adapted to new technologies, as this aligns with the digital focus of the service.
✨Prepare Questions
At the end of the interview, have a few thoughtful questions ready to ask about the team dynamics, training opportunities, or the organisation's approach to inclusivity. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
