Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our global dealer network with orders and essential business needs.
- Company: Join a leading company in the crushing and screening industry.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Other info: Ideal for self-motivated individuals looking to thrive in a fast-paced environment.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: A levels or equivalent, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
To provide support to the Worldwide Terex dealer network with regard to their orders and essential business requirements. This role requires tenacity, diligence, resolve, determination, and perseverance. A great work ethic and a willingness to grow are essential, along with the ability to follow processes without taking shortcuts and key skills in providing service.
Key Responsibilities:
- Provide a world class level of customer service
- Provide customer solutions
- Manage dealer orders
- Address pricing and availability enquiries
- Liaise with internal departments and external supply
- Communicate efficiently and professionally with the dealer network as a virtual assistant
- Partake in customer service calls and identify areas for improvement
- Work as part of a team
Qualifications / Education:
- Educated to a minimum of A level or equivalent, including GCSE English and Maths at grade C or above
Experience Level:
- Experience of working within a busy office environment
- Ability to meet deadlines
- Excellent organizational skills and ability to prioritise workload using own initiative
- Excellent verbal and written communication skills
- Good listening skills
- Excellent telephone manner
- Experience of the crushing and screening industry would be desirable though not essential
Skills & Abilities:
- Self-motivated and ambitious
- Ability to work within a team
- Ability to work in an environment that is fluid with constantly changing priorities
- Time management
- Customer focus
- Action and goal orientation
- Clear communication skills
- Patience and attentiveness
- Highest level of integrity, honesty, and trust
- Problem solving
- Excellent listening skills
This description is non-exhaustive and there may be additional duties in accordance with the role.
Global Dealer Support Representative in Dungannon employer: Local Where 2 – Local Business Advertising
Contact Detail:
Local Where 2 – Local Business Advertising Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Dealer Support Representative in Dungannon
✨Tip Number 1
Get to know the company! Research Terex and understand their values, products, and the dealer network. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with dealers and internal teams, make sure you can articulate your thoughts clearly. Try mock interviews with friends or use online resources to sharpen your verbal and written skills.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past experiences where you've tackled challenges head-on. Be ready to discuss these during interviews to demonstrate your tenacity and resolve.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Global Dealer Support Representative in Dungannon
Some tips for your application 🫡
Show Your Tenacity: In your application, let us see your determination and resolve. Share examples of how you've tackled challenges head-on and what you learned from those experiences. We love a good story of perseverance!
Highlight Your Customer Service Skills: Since this role is all about providing world-class customer service, make sure to showcase your experience in this area. Talk about specific situations where you went above and beyond for a customer or solved a tricky problem.
Be Organised and Clear: We appreciate a well-structured application! Use clear headings and bullet points to make your skills and experiences easy to read. This shows us that you can manage your workload effectively, just like you would in the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Local Where 2 – Local Business Advertising
✨Show Your Tenacity
In your interview, make sure to highlight examples of how you've demonstrated tenacity and determination in previous roles. Share specific stories where you faced challenges but persevered to achieve a positive outcome.
✨Demonstrate Customer Service Skills
Prepare to discuss your experience in providing excellent customer service. Think of scenarios where you resolved issues or improved processes for customers, as this role heavily relies on delivering world-class support.
✨Communicate Clearly
Since clear communication is key, practice articulating your thoughts concisely. You might want to prepare answers to common questions and ensure you can explain your ideas without jargon, making it easy for the interviewer to follow.
✨Emphasise Teamwork
This position requires working as part of a team, so be ready to talk about your collaborative experiences. Share how you've contributed to team success and how you handle differing opinions or conflicts within a group.