Local Space is seeking a Contact Centre Team Lead to manage daily operations and develop a team of Customer Services Officers. You will deliver a high-quality, customer-focused service across multiple channels, promoting satisfaction and first-contact resolution.
The role requires guiding a responsive team, maintaining service accessibility, and upholding Local Space values in a busy housing association environment in London.
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Hybrid Contact Centre Team Lead - Social Housing Impact in Romford employer: Local Space Housing Association
Local Space Housing Association is an exceptional employer dedicated to fostering a supportive and inclusive work environment. With a strong focus on employee growth, we offer hybrid working options and a comprehensive benefits package, ensuring our team members thrive both personally and professionally while making a meaningful impact in the communities of London and Essex.
Contact Details:
Local Space Housing Association Recruitment Team
