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- Tasks: Lead responsive maintenance services and ensure quality installations for our housing stock.
- Company: Join Local Space, a top-rated social housing provider in East London & Essex.
- Benefits: Enjoy hybrid working, generous leave, healthcare cashback, and support for professional growth.
- Why this job: Make a real impact on community living while enjoying a balanced work culture.
- Qualifications: Experience in property maintenance and project management is essential.
- Other info: Apply early as we may close the vacancy once we receive enough applications.
The predicted salary is between 40000 - 60000 £ per year.
Company Description
We are Local Space, a 3,000-home registered provider of social housing operating in East London & Essex. We are a G1 / V1 rated RP (Registered Provider). We are Investors in People accredited and are the only housing association to hold the sector’s highest credit rating, AA-.
Originally formed by the London Borough of Newham as an innovative and independent vehicle for the acquisition and refurbishment of temporary accommodation. We work in 8 London boroughs and across a variety of districts in Essex. We continue to buy and refurbish properties and added 300 homes to our stock last year. We also offer intermediate rented homes for local key workers.
We know that one of the best ways we can achieve greater quality of life for customers is to provide them with a home they can be proud of and deliver cutting-edge services that are a pleasure to use. That’s why we’ve tripled the size of our component replacement and planned works programmes and are making a major investment in the development of our repairs and online services over the next 4 years.
Position
Position: Contracts Manager Responsive Repairs
Salary: £47,584 per annum plus benefits
Responsibilities
- Manage the delivery of a responsive maintenance service across Local Space housing stock, ensuring quality installations, delivering a good customer experience, and achieving value for money.
- Monitor completions and satisfaction levels for works delivered.
- Chair monthly contract meetings, monitoring progress and health & safety issues.
- Prepare minor works specifications, issue appropriate orders within Local Space financial constraints, and supervise technical works related to Local Space stock.
- Provide technical and specialist support to the Operations Department regarding property maintenance and acquisitions.
- Lead delivery of carbon reduction projects and the energy retrofit programme with associated budgets, helping the organisation achieve the Government’s target EPC band C for all homes by 2030.
Other Information
We operate hybrid working – our staff work both remotely and from our office in the heart of East London, a short walk from Stratford station, Westfield Shopping Centre, and the Olympic Park.
Our benefits include a generous annual leave allowance, healthcare cashback plan, life assurance, support for professional qualifications, and much more.
We are committed to developing a culture of healthy work/life balance, job satisfaction, and high performance where staff are motivated to deliver excellent services to our customers.
Closing Date: 4th March 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.
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Contracts Manager Responsive Repairs employer: Local Space Housing Association
Contact Detail:
Local Space Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager Responsive Repairs
✨Tip Number 1
Familiarize yourself with the specific housing regulations and standards in East London and Essex. Understanding local policies will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have with managing responsive maintenance services or similar projects. Be ready to discuss how you've ensured quality installations and customer satisfaction in your previous roles.
✨Tip Number 3
Prepare to talk about your experience with budget management and cost control in previous projects. This is crucial for the Contracts Manager role, as you'll need to ensure value for money while delivering high-quality services.
✨Tip Number 4
Show your passion for sustainability and energy efficiency. Discuss any relevant projects you've worked on that align with carbon reduction goals, as this is a key focus for Local Space moving forward.
We think you need these skills to ace Contracts Manager Responsive Repairs
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contracts Manager Responsive Repairs position. Understand the key responsibilities and how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in managing responsive maintenance services, quality installations, and customer satisfaction. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for social housing and your commitment to delivering excellent services. Mention your experience with contract management and any relevant projects you've led, especially those related to carbon reduction or energy efficiency.
Highlight Relevant Qualifications: If you have any professional qualifications related to property maintenance, project management, or health and safety, be sure to mention them in your application. This will strengthen your candidacy for the role.
How to prepare for a job interview at Local Space Housing Association
✨Understand the Company Values
Familiarize yourself with Local Space's mission and values, especially their commitment to providing quality housing and services. This will help you align your answers with what they prioritize in their operations.
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with property maintenance and responsive repairs. Highlight any relevant projects you've managed, particularly those that involved budget management and customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of examples where you've successfully managed contracts or resolved issues related to maintenance services.
✨Emphasize Your Leadership Skills
Since the role involves chairing meetings and leading projects, be ready to discuss your leadership style and how you've motivated teams in the past. Share specific instances where your leadership made a positive impact.
