Carer Support Officer (Carers Assessments)
Carer Support Officer (Carers Assessments)

Carer Support Officer (Carers Assessments)

Liverpool Full-Time 30000 - 42000 £ / year (est.) No home office possible
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Local Solutions

At a Glance

  • Tasks: Support unpaid carers through assessments and connect them to vital services.
  • Company: Join Local Solutions, a pioneering social enterprise transforming lives in Merseyside and North Wales.
  • Benefits: Enjoy flexible working, community engagement, and the chance to make a real difference.
  • Why this job: Empower others while developing your skills in a compassionate and innovative environment.
  • Qualifications: Experience in health or social care and a passion for supporting others is essential.
  • Other info: Car ownership is required for city-wide travel; evening and weekend events may be necessary.

The predicted salary is between 30000 - 42000 £ per year.

Job title: Carer Support Officer (Carers Assessments)

Department: Liverpool Carers Centre

Salary : £22,044.72

About Us

Local Solutions is a pioneering social enterprise dedicated to empowering individuals and communities across Merseyside and North Wales. For over 50 years, we have been delivering high-quality care and support services, making a tangible difference in people\’s lives. Guided by our core values Compassionate, Pioneering, Reliable, and Knowledgeable we are committed to providing innovative and sustainable solutions.

As a member of Liverpool Carers Centre team, you will work with unpaid carers to support them to access practical and emotional support.

As a Carers Support Officer, you will aid in empowering carers to take control of their own health and wellbeing. You will give time and focus on the what matters to me philosophy and take a holistic approach to connect carers to community groups and statutory services.

Employee Benefits:

Benefits include travel expenses, holiday entitlement, flexible working, contributory company pension scheme, discount schemes and access to our Health & Wellbeing program. The above post requires an enhanced DBS disclosure, which will be paid for by Local Solutions.

Scope of Role:

  • To support carers through the Carers Assessment process. This will be achieved in a variety of ways e.g., visiting carers in their own homes when appropriate or elsewhere to offer support. The role is based predominantly in the community with home visits being the primary method of contact. Travel is required so a car owner/driver is essential as this is a city-wide post
  • Completing Carers Support Plans with carers using a person-centred approach
  • Providing Carers with information as to the range of services available for carers and how to access them.
  • Completing and submitting carers support plans in a timely fashion to ensure departments KPIs are achieved.
  • Liaising with colleagues in statutory services.
  • You will be an energetic and solution focused worker who will support carers to access the most appropriate services to support them in their caring role.
  • Working throughout the City you will develop relationships that help and support unpaid carers while being a main enabler for holistic solutions.
  • Accountable for:

  • Developing and sustainment of links with partnership organisations to encourage collaborative working to support unpaid carers.
  • To provide advice, guidance, and practical support in the implementation of support packages
  • To support the collation, analysis, and reporting on the opportunities for organisational learning on Carers project
  • General Skills and Experience:

  • Experience of working in health or social care.
  • Experience of supporting unpaid carers or working with people.
  • Experience of working as part of a team with the ability to prioritise own workload, managing own diary, building relationships with both carers and professionals, management databases and inputting information.
  • Attendance at occasional evening or weekend events
  • Technical expertise should include ability to use Microsoft office, Outlook.
  • The successful candidate will require an enhanced Disclosure & Barring Check and undertake mandatory safeguarding training as appropriate for the role.
  • Travel is required so a car owner/driver is essential as this is a city-wide post
  • INDOTH

    Carer Support Officer (Carers Assessments) employer: Local Solutions

    Local Solutions is an exceptional employer, offering a supportive and compassionate work environment for those dedicated to making a difference in the lives of unpaid carers. With a strong focus on employee growth and development, team members are encouraged to engage in innovative practices while enjoying the flexibility of community-based work across Liverpool. Our commitment to collaboration and holistic support ensures that every employee feels valued and empowered in their role.
    Local Solutions

    Contact Detail:

    Local Solutions Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Carer Support Officer (Carers Assessments)

    ✨Tip Number 1

    Familiarise yourself with the local community services available for carers in Liverpool. Understanding these resources will not only help you in your role but also demonstrate your commitment to supporting unpaid carers during the interview.

    ✨Tip Number 2

    Network with professionals already working in health and social care within Liverpool. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.

    ✨Tip Number 3

    Prepare to discuss your experience with person-centred approaches during the interview. Think of specific examples where you've successfully supported individuals, as this aligns closely with the role's focus on empowering carers.

    ✨Tip Number 4

    Showcase your ability to manage your own workload effectively. Be ready to share strategies you've used in the past to prioritise tasks and maintain organisation, as this is crucial for the Carer Support Officer position.

    We think you need these skills to ace Carer Support Officer (Carers Assessments)

    Empathy and Compassion
    Knowledge of Health and Social Care
    Person-Centred Approach
    Strong Communication Skills
    Relationship Building
    Time Management
    Problem-Solving Skills
    Experience with Carers Assessments
    Data Management and Reporting
    Collaboration and Teamwork
    Microsoft Office Proficiency
    Understanding of Community Resources
    Flexibility and Adaptability
    Driving License and Access to a Vehicle

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Carer Support Officer. Tailor your application to highlight relevant experience in health or social care, especially any work with unpaid carers.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in supporting unpaid carers or working within health and social care settings. Use specific examples to demonstrate how you've made a positive impact in similar roles.

    Showcase Your Skills: Make sure to mention your ability to manage your own workload, build relationships, and use Microsoft Office tools. These skills are crucial for the role, so provide examples of how you've successfully applied them in past positions.

    Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for supporting carers and aligns with Local Solutions' core values of being Compassionate, Pioneering, Reliable, and Knowledgeable. Make it personal and show why you want to be part of their team.

    How to prepare for a job interview at Local Solutions

    ✨Understand the Role

    Make sure you thoroughly read the job description and understand the responsibilities of a Carer Support Officer. Be prepared to discuss how your experience aligns with their needs, especially in supporting unpaid carers and working within health or social care.

    ✨Showcase Your Compassion

    Local Solutions values compassion highly. During the interview, share examples of how you've demonstrated empathy and support in previous roles. This will show that you embody their core values and are genuinely interested in helping others.

    ✨Prepare for Scenario Questions

    Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of specific instances where you successfully supported someone in need, and be ready to explain your thought process and actions.

    ✨Highlight Your Teamwork Skills

    As the role involves liaising with colleagues and partnership organisations, emphasise your ability to work collaboratively. Share experiences where you’ve built relationships with professionals and how this has positively impacted your work with carers.

    Carer Support Officer (Carers Assessments)
    Local Solutions
    Location: Liverpool
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