Data Quality Trainee

This is a newly created developmental role, joining our growing Data Quality team and assisting with ongoing projects and services provided by the LPC on behalf of GP practices within Blackburn with Darwen.

Main duties of the job

• Using searches to extract and collate data. This will be undertaken on EMIS (Egton Medical Information Systems) - a system used in primary care to digitally store an electronic record of a patient's full care history.
• Use of other non-clinical platforms such as Word and Excel.
• Maintenance and updating of templates and protocols used to input data for extraction and collation.
• Administration and monitoring of the team's workload using the DQ job request spreadsheet stored on MS Teams. This may involve notifying members of new job requests and editing progress and expected project completion dates.
• Corresponding with other staff members on behalf of the data quality team.
• Provide positive insight in teams brainstorming sessions.
• Assisting the team members when presenting data at meetings, workshops, or other events when required.
• Undertaking all training provided as a part of the role including a willingness to train in Business Intelligence (BI).

Quality

• Manage personal time and workload effectively and efficiently.
• Meet deadlines and other performance benchmarks and reporting for the PCN.
• Use significant event analysis to alert staff to areas of potential risk.

Education, Training and Development

• To undertake all relevant training.
• Engage with and participate fully in all mandatory training and development.
• Take personal ownership of the responsibility to keep up to date with latest guidelines.
• Undertake additional training and development to close potential gaps in skills and knowledge.

Governance and Risk

• Ensure the confidentiality and security of all information that is dealt with in the course of performing duties.
• Ensure that all systems for Information Governance, GDPR, and confidentiality are maintained at all times.

Communication

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise people's needs for alternative methods of communication and respond accordingly.

Confidentiality

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to GP practices, patients and their carers, practice staff, GP federation staff and other healthcare workers.
• All such information from any source is to be regarded as strictly confidential.
• All members of staff are bound by the requirements of the Data Protection Act 1998.

Equality and Diversity

• Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with business procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Health & Safety

• Using personal security systems within the workplace according to business guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Maintaining work areas in a tidy and safe way and free from hazards.
• Actively reporting health and safety hazards and infection hazards immediately when recognised.

Safeguarding

• The organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults. It expects all employees to share this commitment.
• All staff members are required to undertake safeguarding training and follow safeguarding policies and procedures.

Smoke Free Policy

• In line with the Department of Health guidelines, the organisation operates a strict smoke-free policy. This includes not permitting the use of E-cigarettes on the premises.

Notes & Review

• The Job Description is not intended to be a fully comprehensive description of the duties of the post-holder and may develop over time. Therefore, these duties will be subject to regular review and may be amended in consultation with the post-holder.

Person Specification

• An eagerness to learn new and relevant skills.
• Good time management.
• A willingness to share ideas with other colleagues.

Experience

• Basic skills in computing such as the saving and loading/opening of documents and spreadsheets.
• Basic knowledge of Microsoft Apps such as Teams, Word and Excel.
• Basic knowledge of EMIS.
• Basic knowledge of SNOMED coding system.

Disclosure and Barring Service Check

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.