At a Glance
- Tasks: Lead the administration of Police and Fire pension schemes while ensuring accuracy and efficiency.
- Company: Join a leading pension administration company with a supportive and friendly culture.
- Benefits: Competitive salary, generous holiday, health plans, and professional development opportunities.
- Other info: Enjoy hybrid working options and a vibrant workplace with social events and free snacks.
- Why this job: Make a real difference in people's lives by managing their pensions effectively.
- Qualifications: 5+ years in Police/Fire pensions with strong technical knowledge and problem-solving skills.
The predicted salary is between 33000 - 43000 £ per year.
Hybrid Working with 2 days in Preston, Lancashire or Remote if you qualify. Fully Home working contracts are available for candidates living 50+ miles from our offices in Preston. Salary circa £33,000 – £43,000 DOE, 37 hours a week.
A glance at the role: We are currently seeking a Principal Pensions Administrator to join our Member Services department on a full-time, permanent basis. As a Principal Pensions Administrator, you will provide technical pensions support across our Police & Fire team, whilst providing hands-on experience on the administration processing. You will support in ensuring client SLAs are delivered through focusing on operational excellence, high levels of accuracy and delivering an excellent member experience. Playing a key part in the development of administration staff within the teams, you will also lead on supporting any project work or audit activity. Ensuring that complex cases are completed accurately and with minimal issues arising by confirming that all pension calculations are correct. Supporting the improvement of our service, you will share your technical and process knowledge with the team and maximise the use of new technologies to improve the accuracy of pensions calculations. Additionally, you will proactively identify opportunities to minimise data breaches, errors and overall complaints.
You will join a friendly, welcoming and sociable work culture where there are many opportunities for continuous personal and professional development where you will be supported to reach your full potential.
A bit about us: Local Pensions Partnership Administration (LPPA) is one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.
What we can offer you:
- £33k – 43k dependent on experience
- 25 days’ holiday, plus bank holidays and 2 additional concessionary days and ½ day for your Birthday, with the ability to ‘buy and sell’ leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to Health or Dental Plan
- Access to our Enhanced Employee Assistance Programme for when you might need some support.
- The opportunity to earn through our Employee Referral Scheme.
- Access to our bespoke Reward Discount Scheme – ‘Your Perk Site.’
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston City Centre
What you will be doing:
- Support the Member Services Lead to improve service quality and business efficiency.
- Deliver an ongoing improvement in quality through technical pensions support to the team and ensure technical and process knowledge is shared across the team members.
- Process or check complex cases where required, ensuring the accuracy of pension calculations produced and general quality of work is to a high standard with minimal issues arising through quality and checking processes.
- Be pro-active in identifying and embedding ways for reduction in number of complaints, data breaches and errors.
- Provide ad-hoc support for business projects and audits.
- Continually review and challenge processes to maximise use of new technology (including UPM) and automation of processes to improve efficiency and accuracy of calculations.
- Support with staff development where required.
- Deputise for Team Leaders / Member Services Lead in their absence.
- Act as a role model for other staff.
- Comply with LPPA’s Data Protection and Information Security policies and any relevant GDPR legislation.
What we need from you:
- Extensive knowledge and experience in administering Police or Fire schemes – ideally at least 5 years’ experience.
- In-depth technical pensions knowledge.
- Problem-solving skills.
- Highly accurate working standards.
- Highly efficient working methodologies.
- To be a consistent high performer.
Desirable:
- Good knowledge of the UPM system
- Pensions Qualifications (PMI or equivalent)
- Training experience
- Minimum of five years' experience in Police/ Fire Pension schemes
Principal Pensions Administrator - Police/ Fire Specialist (hybrid/remote working options) in Preston employer: Local Pensions Partnership
At Local Pensions Partnership Administration (LPPA), we pride ourselves on being an exceptional employer, offering a supportive and friendly work culture that prioritises employee growth and development. With hybrid working options, competitive salaries, and a comprehensive benefits package including generous holiday allowances and health plans, we empower our team to thrive while delivering outstanding service to our members. Join us in making a meaningful impact within the Police and Fire pension schemes, where your expertise will be valued and your contributions recognised.
Contact Details:
Local Pensions Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Principal Pensions Administrator - Police/ Fire Specialist (hybrid/remote working options) in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions field, especially those who work with Police and Fire schemes. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss complex pension calculations and share examples of how you've improved service quality in previous roles. We want to see your expertise shine!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Think of specific instances where you’ve tackled challenges in pension administration. This will help us see how you can contribute to our team’s success.
✨Tip Number 4
Apply through our website for the best chance at landing the role! It shows you're serious about joining us and makes it easier for us to track your application. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Principal Pensions Administrator - Police/ Fire Specialist (hybrid/remote working options) in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Principal Pensions Administrator role. Highlight your experience with Police or Fire pension schemes and any relevant technical knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about pensions and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the job description.
Show Off Your Problem-Solving Skills:In your application, don’t forget to showcase your problem-solving abilities. Give examples of how you've tackled complex cases in the past, especially in relation to pensions. We love seeing candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Local Pensions Partnership
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of Police and Fire pension schemes. Be ready to discuss specific cases or scenarios you've handled in the past, showcasing your technical expertise and problem-solving skills.
✨Showcase Your Leadership Skills
As a Principal Pensions Administrator, you'll be expected to lead and support your team. Prepare examples of how you've mentored others or improved processes in previous roles. This will demonstrate your ability to develop staff and enhance service quality.
✨Be Ready for Technical Questions
Expect questions that test your understanding of pension calculations and data protection policies. Brush up on relevant legislation and be prepared to explain how you ensure accuracy and compliance in your work.
✨Highlight Your Adaptability
With hybrid working options, it's important to show that you're comfortable with both remote and in-office work. Share experiences where you've successfully adapted to different working environments or technologies, emphasising your flexibility and commitment to operational excellence.
