At a Glance
- Tasks: Create engaging content to simplify complex pension information for members.
- Company: Join a multi-award-winning organisation leading in pension administration.
- Benefits: Enjoy 25 days holiday, health plans, and a fantastic pension scheme.
- Why this job: Make a real difference in people's lives by guiding them through their pension journey.
- Qualifications: Strong writing skills and a creative mindset are essential.
- Other info: Hybrid work model with free snacks and social events.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a creative, member-focused Communications Specialist to join our Marketing & Communications team. In this role, you will turn complex pension information into clear, engaging, easy to understand content by delivering high-impact, engaging communications across 19 police, firefighter and local government pension schemes. You will guide members through every stage of their pension journey from joining the scheme and understanding their options to preparing them for retirement and taking their pension.
Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.
Competitive salary DOE.
- 25 days holiday, plus bank holidays, 2 additional concessionary days and a half day for your Birthday, with the ability to buy and sell leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to a Health or Dental Plan.
- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.
- Access to our bespoke Reward Discount Scheme Your Perk Site.
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston City Centre.
Responsibilities:
- Deliver multi-channel communications (online and offline) that improve member understanding and experience.
- Lead annual regulatory communications and seasonal campaigns.
- Create newsletters, blogs, news stories and member letters.
- Produce storyboards and scripts for member video content.
- Support onboarding communications for new clients.
- Improve website and portal content using WordPress and PensionPoint.
- Use insights, surveys and feedback to improve the member experience.
- Work closely with Contact Centre, Member Services, Technical, Compliance and Finance teams.
Requirements:
- Experienced communications professional, ideally with B2C experience.
- Excellent writing, editing and proofreading skills.
- Strong attention to detail and confident creating content across different media.
- Able to manage priorities, deadlines and multiple projects.
- Creative thinker, open to new ideas and emerging technologies.
- Comfortable analysing survey data and presenting insights.
- Strong relationship-building and stakeholder skills.
- Proficient with MS Office and working within brand guidelines.
- Experience in pensions or financial services is desirable but not essential.
Pensions Communications Specialist in Preston employer: Local Pensions Partnership
Contact Detail:
Local Pensions Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Communications Specialist in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the pensions and communications field on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy about asking for informational interviews. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your creativity! When you get the chance to meet potential employers, bring along samples of your work that demonstrate your ability to turn complex information into engaging content. This could be newsletters, blogs, or even storyboards for videos.
✨Tip Number 3
Prepare for interviews by researching the company and its communication style. Tailor your responses to show how your skills can enhance their member communications. Remember, they want someone who can connect with their audience just as much as they do!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can help us improve member experiences. Plus, it’s a great way to ensure your application gets seen by the right people!
We think you need these skills to ace Pensions Communications Specialist in Preston
Some tips for your application 🫡
Show Your Creative Side: As a Pensions Communications Specialist, creativity is key! Make sure your application showcases your ability to turn complex information into engaging content. Use examples from your past work that highlight your creative flair and how you’ve made tricky topics easy to understand.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to reflect the specific skills and experiences mentioned in the job description. Highlight your B2C experience and any relevant projects that demonstrate your writing and editing prowess.
Be Detail-Oriented: Attention to detail is crucial in this role. Before submitting your application, double-check for any typos or errors. A polished application reflects your professionalism and shows that you care about the quality of your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Local Pensions Partnership
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions and the specific schemes you'll be working with. Familiarise yourself with common terms and concepts, as well as the unique aspects of police, firefighter, and local government pensions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Prepare examples of how you've turned complex information into clear, engaging content in the past. Whether it's newsletters, blogs, or video scripts, have a few pieces ready to discuss. This will demonstrate your ability to communicate effectively, which is crucial for this role.
✨Be Ready to Discuss Collaboration
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with others. Highlight your relationship-building skills and how you've managed multiple projects while keeping everyone informed and engaged.
✨Bring Your Creative Ideas
The job calls for a creative thinker, so come prepared with some fresh ideas for member communications. Think about how you could improve existing content or introduce new formats. This will show that you're proactive and ready to contribute from day one.