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- Tasks: Create engaging content to simplify pension information for members across various platforms.
- Company: Join a multi-award-winning organisation leading in pension administration.
- Benefits: Enjoy 25 days holiday, health plans, and a fantastic pension scheme.
- Why this job: Make a real difference in people's lives by guiding them through their pension journey.
- Qualifications: Strong writing skills and creativity; experience in communications preferred.
- Other info: Hybrid role with free snacks, parking, and opportunities for personal growth.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a creative, member-focused Communications Specialist to join our Marketing & Communications team. In this role, you'll turn complex pension information into clear, engaging, easy to understand content by delivering high-impact, engaging communications across 19 police, firefighter and local government pension schemes. You'll guide members through every stage of their pension journey from joining the scheme and understanding their options to preparing them for retirement and taking their pension.
Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.
Competitive salary DOE.
- 25 days holiday, plus bank holidays, 2 additional concessionary days and a half day for your Birthday, with the ability to buy and sell leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to a Health or Dental Plan.
- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.
- Access to our bespoke Reward Discount Scheme Your Perk Site.
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston City Centre.
Deliver multi-channel communications (online and offline) that improve member understanding and experience:
- Lead annual regulatory communications and seasonal campaigns.
- Create newsletters, blogs, news stories and member letters.
- Produce storyboards and scripts for member video content.
- Support onboarding communications for new clients.
- Improve website and portal content using WordPress and PensionPoint.
- Use insights, surveys and feedback to improve the member experience.
- Work closely with Contact Centre, Member Services, Technical, Compliance and Finance teams.
Experienced communications professional, ideally with B2C experience:
- Excellent writing, editing and proofreading skills.
- Strong attention to detail and confident creating content across different media.
- Able to manage priorities, deadlines and multiple projects.
- Creative thinker, open to new ideas and emerging technologies.
- Comfortable analysing survey data and presenting insights.
- Strong relationship-building and stakeholder skills.
- Proficient with MS Office and working within brand guidelines.
- Experience in pensions or financial services is desirable but not essential.
Communications Officer Hybrid in Preston employer: Local Pensions Partnership
Contact Detail:
Local Pensions Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer Hybrid in Preston
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work, especially if you’ve got experience in creating engaging content. We want to see how you can turn complex information into something clear and exciting!
✨Tip Number 3
Prepare for interviews by researching the company and its values. We love candidates who understand our mission and can articulate how they can contribute to improving member experiences. Be ready to share your ideas!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for creative minds to join our team, so don’t hold back!
We think you need these skills to ace Communications Officer Hybrid in Preston
Some tips for your application 🫡
Show Your Creative Side: As a Communications Officer, creativity is key! Make sure your application reflects your ability to turn complex information into engaging content. Use examples from your past work that showcase your writing and editing skills.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience with B2C communications and how it relates to the role. We want to see how you can improve member understanding and experience.
Highlight Your Attention to Detail: We’re looking for someone with strong attention to detail. Make sure to proofread your application thoroughly. A well-presented application shows us you care about quality, which is crucial in our line of work.
Apply Through Our Website: Ready to take the plunge? Apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome company culture.
How to prepare for a job interview at Local Pensions Partnership
✨Know Your Audience
Before the interview, research the organisation and its members. Understand the different pension schemes they manage and think about how you can tailor your communication style to engage with a diverse audience. This will show that you're not just interested in the role but also in the people you'll be communicating with.
✨Showcase Your Writing Skills
Prepare samples of your writing that demonstrate your ability to simplify complex information. Bring along examples of newsletters, blogs, or any content you've created that aligns with the job description. Be ready to discuss your thought process behind these pieces and how they improved member understanding.
✨Be Ready to Discuss Data Insights
Since the role involves analysing survey data, brush up on your analytical skills. Think of examples where you've used data to inform your communications strategy. Be prepared to explain how you would use insights to enhance member experience and engagement.
✨Demonstrate Your Creativity
This position requires a creative thinker, so come armed with ideas! Think about innovative ways to communicate pension information and be ready to share your thoughts during the interview. Whether it's new formats for newsletters or engaging video content, showing your creativity will set you apart.