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- Tasks: Create engaging content to simplify pension information for members across various platforms.
- Company: Join a multi-award-winning organisation leading in pension administration.
- Benefits: Competitive salary, generous holiday, health plans, and a supportive work environment.
- Why this job: Make a real difference in people's lives by guiding them through their pension journey.
- Qualifications: Strong communication skills and creativity; experience in B2C is a plus.
- Other info: Enjoy free snacks, social events, and excellent career development opportunities.
The predicted salary is between 32000 - 37000 £ per year.
Hybrid 2 days per week in Preston. If the following job requirements and experience match your skills, please ensure you apply promptly.
Salary £32k-£37k DOE.
A glance at the role: We are looking for a creative, member-focused Communications Specialist to join our Marketing & Communications team. In this role, you will turn complex pension information into clear, engaging, easy to understand content by delivering high-impact, engaging communications across 19 police, firefighter and local government pension schemes. You will guide members through every stage of their pension journey from joining the scheme and understanding their options to preparing them for retirement and taking their pension.
A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.
What we can offer you:
- Competitive salary DOE.
- 25 days holiday, plus bank holidays, 2 additional concessionary days and a half day for your Birthday, with the ability to buy and sell leave.
- Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions.
- Access to a Health or Dental Plan.
- Access to our Enhanced Employee Assistance Programme for when you or your family might need some support.
- Access to our bespoke Reward Discount Scheme Your Perk Site.
- Opportunities to attend Wellbeing webinars and social events.
- Daily free fruit and snacks available to you in our office.
- Free Car Parking in Preston City Centre.
What you will be doing:
- Deliver multi-channel communications (online and offline) that improve member understanding and experience.
- Lead annual regulatory communications and seasonal campaigns.
- Create newsletters, blogs, news stories and member letters.
- Produce storyboards and scripts for member video content.
- Support onboarding communications for new clients.
- Improve website and portal content using WordPress and PensionPoint.
- Use insights, surveys and feedback to improve the member experience.
- Produce reports and recommendations for internal stakeholders.
- Work closely with Contact Centre, Member Services, Technical, Compliance and Finance teams.
About You:
- Experienced communications professional, ideally with B2C experience.
- Excellent writing, editing and proofreading skills.
- Strong attention to detail and confident creating content across different media.
- Able to manage priorities, deadlines and multiple projects.
- Creative thinker, open to new ideas and emerging technologies.
- Comfortable analysing survey data and presenting insights.
- Strong relationship-building and stakeholder skills.
- Proficient with MS Office and working within brand guidelines.
- Experience in pensions or financial services is desirable but not essential.
Our Values:
- Doing the right thing
- Forward thinking
- Working together
- Committed to excellence
Member Communications Specialist in Blackburn employer: Local Pensions Partnership
Contact Detail:
Local Pensions Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Communications Specialist in Blackburn
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your skills align with their mission. We want to see that you're genuinely interested in what they do!
✨Tip Number 3
Practice your communication skills! Since this role is all about clear messaging, try explaining complex topics to friends or family. The clearer you are, the better you'll impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at LPPA.
We think you need these skills to ace Member Communications Specialist in Blackburn
Some tips for your application 🫡
Show Your Creative Side: As a Member Communications Specialist, creativity is key! Make sure your application reflects your ability to turn complex information into engaging content. Use examples from your past work that showcase your writing and editing skills.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight how your experience aligns with the job description. Mention specific projects or roles where you’ve improved member understanding or created impactful communications.
Highlight Your Team Spirit: We value collaboration at StudySmarter, so be sure to mention any experiences where you’ve worked closely with others. Whether it’s cross-departmental projects or stakeholder engagement, show us how you thrive in a team environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Local Pensions Partnership
✨Know Your Audience
Before the interview, take some time to research the organisation and its members. Understand their needs and how your role as a Member Communications Specialist can make a difference. This will help you tailor your responses and show that you're genuinely interested in improving member experiences.
✨Showcase Your Writing Skills
Since this role heavily relies on communication, be prepared to discuss your writing process. Bring examples of your previous work, like newsletters or blogs, and be ready to explain how you turned complex information into engaging content. This will demonstrate your ability to communicate effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as creating a communication plan for a new pension scheme. Think about your past experiences and how they relate to the job. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so highlight your teamwork skills. Share examples of how you've successfully collaborated with others in the past, especially in a communications context. This will show that you can build strong relationships and contribute positively to the team dynamic.