At a Glance
- Tasks: Support homeownership services and manage applications for shared ownership and leasehold.
- Company: Join Winchester City Council, a supportive and community-focused organisation.
- Benefits: Enjoy hybrid working, health cash plan, and up to 33 days annual leave.
- Other info: Great opportunities for professional development and discounts at local brands.
- Why this job: Make a difference in people's lives while developing your career in a dynamic environment.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 32597 - 36363 £ per year.
The Homeownership Team are looking for an organised and customer-focused Homeownership Officer to support the management of our Shared Ownership, Leasehold, Right to Buy and Private Residential Lettings services. The role includes administering Right to Buy applications, ensuring compliance with all relevant legislation and statutory timescales, managing service charge processes for leaseholders and shared owners, providing day-to-day leasehold and homeownership management services, interpreting lease agreements, and supporting income collection and arrears recovery activities.
About You
We seek a positive, motivated team player with strong organisational skills, attention to detail and a commitment to delivering excellent customer service. You will be confident working to deadlines, maintaining accurate records and using IT systems, including Microsoft Excel and Word.
Ideally, You Will Have
- Knowledge of homeownership services, including service charges and Section 20 consultations.
- Experience in a customer-facing or social housing environment (minimum two years preferred).
- Good numeracy, literacy and communication skills.
- The ability to work flexibly and effectively under pressure.
- The successful candidate must be able to meet the travel requirements of the role. This post is subject to a DBS check.
Benefits
- Hybrid-working pattern (50% in the office, 50% at home)
- Employer paid health cash plan
- Salary sacrifice scheme for cars and bikes
- 26 days annual leave per year rising to 33 days - dependent on length of service
- Membership to the Local Government Pension Scheme
- Discounts at a range of major high street brands and the two leisure centres in the district
- Excellent working environment
- Support for continuous professional development
For an informal discussion about the role, please contact Jayne Miles on 01962 848165 or via email jmiles@winchester.gov.uk. To request a copy of the job description, please contact the HR Recruitment team (HRRecruitment@winchester.gov.uk).
Homeownership Officer (Maternity) in Winchester employer: Local Government South East
Reading Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With the opportunity to lead impactful initiatives in Adult Social Care while enjoying hybrid working arrangements and generous benefits, including access to the Local Government Pension Scheme, this role provides a meaningful career path in a vibrant community setting.
Contact Details:
Local Government South East Recruitment Team
