At a Glance
- Tasks: Support the Adult Social Care Income team with administrative and financial tasks.
- Company: Portsmouth City Council, a dynamic local government organisation.
- Benefits: Competitive salary, full-time hours, and opportunities for skill development.
- Other info: Work in a supportive environment with opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong customer service skills and experience in finance or administration.
The predicted salary is between 28000 - 32000 £ per year.
Are you looking for a varied and rewarding role where you can use your excellent customer service skills to support a busy team?
Your new role as an ASC Income Coordinator will involve providing technical, financial and skilled administrative support to the Adult Social Care Income team. You will manage regular administrative tasks such as taking calls and handling client queries. You will reconcile client accounts to ensure clients and/or their representatives understand the client charges raised and ensure ASC invoices are accurate each month.
You will need a strong attention to detail as you will be taking queries and booking appointments in relation to financial assessments, processing incoming and outgoing mail, maintaining electronic and paper records and files, and typing and sending letters. This is a varied and rewarding role where great communication skills make a real difference to the people we support.
This role will be solely based at the Civic Offices 5 days per week while you learn and develop the skills required.
Who Is The Person
With excellent customer service skills and experience of working in a finance environment, you will have a high standard of literacy and numeracy as well as an understanding of the Care Act 2014 and Mental Capacity Act 2005. With working experience of office procedures and strong IT skills, you will have a strong attention to detail, good analytical skills, a flexible approach to work and the ability to work on your own initiative and plan and prioritise your work. In addition, you will have excellent written communication skills, including letter writing and note taking, and a solid understanding of GDPR and how to work within this legislation.
ASC Income Coordinator in Portsmouth employer: Local Government South East
Reading Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With the opportunity to lead impactful initiatives in Adult Social Care while enjoying hybrid working arrangements and generous benefits, including access to the Local Government Pension Scheme, this role provides a meaningful career path in a vibrant community setting.
Contact Details:
Local Government South East Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ASC Income Coordinator in Portsmouth
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Local Government South East just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Local Government South East. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace ASC Income Coordinator in Portsmouth
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the ASC Income Coordinator role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Local Government South East, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Local Government South East
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Local Government South East, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Local Government South East, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
