At a Glance
- Tasks: Inspect properties for Council Tax and ensure accurate billing.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant community-focused council.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real difference in your community while enjoying a supportive work environment.
- Qualifications: Experience with data entry systems and strong communication skills required.
The predicted salary is between 30132 - 30132 £ per year.
- Full Time
- Maidenhead
- Posted 3 days ago
- Closes: 30 August 2026
- Royal Borough of Windsor and Maidenhead
We have an exciting opportunity for a Property Visiting Officer to join us!
This is a full-time, permanent role with some hybrid working, and a salary of £26,895- £30,132 per annum.
About Us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country.
The borough council - a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.
RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Property Visiting Officer to join our Controls team.
The Role
To provide a full inspection service for Council Tax and Non Domestic Rates to ensure the property base is up to date so that accurate and timely billing and collection is enabled.
Your Role Will Involve
- Develop and implement a programme of work to visit all new and unoccupied properties at regular intervals in the year to ensure correct inclusion in the billing list
- Liaise with the appropriate parties to establish completion dates relevant to inclusion on the Valuation Office Agency's (VOA) billing list
- Issue information to the VOA on newly completed properties and amendments to existing property as well as those properties which should be removed from the list.
- Obtain information relating to occupation of properties, including personal information relevant to discounts, reliefs and exemptions as appropriate
- Liaise on a daily basis with the Building Control and Planning departments to ensure that new build, alterations and extensions within the borough are logged and included in the programme of visits.
Make amendments to the Revenues systems and submit reports to the VOA.
- Visit all applicants for Disability reductions to verify that qualifying conditions for band reductions are satisfied.
- What We Are Looking For
- Experience of using data entry computer systems
- Legislation knowledge of Revenues and Benefits
- Ability to negotiate with customers who express difficulty or unwillingness to pay their council tax
- Good communication and interpersonal skills
- Ability to communicate clearly and concisely (orally and in writing)
- Ability to handle sensitive, difficult situations considerately
What We Offer
- 32 days annual leave
- Flexible working including some hybrid working pattern for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations.
As an equal opportunities' employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
We reserve the right to close the advert prior to the stated end date.
#J-18808-Ljbffr
Property Visiting Officer in Maidenhead employer: Local Government South East
Reading Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With the opportunity to lead impactful initiatives in Adult Social Care while enjoying hybrid working arrangements and generous benefits, including access to the Local Government Pension Scheme, this role provides a meaningful career path in a vibrant community setting.
Contact Details:
Local Government South East Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Visiting Officer in Maidenhead
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Local Government South East, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Local Government South East and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Property Visiting Officer in Maidenhead
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Local Government South East and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Local Government South East
✨Get to Know Public Sector Values
Before your interview with Local Government South East, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Local Government South East.
