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- Tasks: Support a team of Investigators and coordinate corporate activities to improve public services.
- Company: A respected organisation dedicated to helping the public and improving local services.
- Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference by ensuring justice and improving services for your community.
- Qualifications: Strong organisational skills and a passion for public service.
- Other info: Join a diverse team and enjoy excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
For over 50 years we have been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence. So, if you want to make a difference and have the perspective we’re looking for, please get in touch.
Role
As a Team Co-ordinator you will play a vital role in ensuring our organisation runs efficiently and effectively. This is not just an administrative role; you will also be closely involved in our casework, supporting us to meet organisational objectives.
You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders. You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run.
You will report to the manager of an investigation team, either an Assessment Manager or Assistant Ombudsman. And while you will mainly support the one team, you will also work with a group of Team Co-ordinators to complete shared tasks or to cover leave.
Location
We offer hybrid working. Individuals will be allocated to either our Coventry or York office and will be expected to attend the office as and when required for in person tasks such as managing post, team meetings, training and other occasions. At present, we anticipate this will be a minimum of one day a month.
How to apply
To apply visit www.lgo.org.uk/jobs/vacancies where you will find the job description and person specification, and how to apply. We particularly encourage applications from people from minority ethnic backgrounds who are currently under-represented within our organisation.
Closing date: 9:00am Monday 9 February. Interviews will be held on MS Teams the week commencing 16 February. To apply please click Apply Now.
Team Co-ordinator in Coventry employer: Local Government & Social Care Ombudsman
Contact Detail:
Local Government & Social Care Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Co-ordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. Show us that you’re genuinely interested in making a difference and how your skills align with our mission.
✨Tip Number 3
Practice common interview questions with a mate. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of us.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Team Co-ordinator in Coventry
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Team Co-ordinator role involves. Dive into the job description and person specification to get a feel for what we’re looking for. Tailor your application to show how your skills and experiences align with our needs.
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for making a difference and how you can contribute to our mission. Authenticity goes a long way!
Highlight Relevant Experience: When detailing your experience, focus on what’s most relevant to the role. Whether it’s administrative skills or casework involvement, make sure to showcase how your background prepares you for this position. Use specific examples to illustrate your points.
Apply Through Our Website: Remember, the best way to apply is through our website at www.lgo.org.uk/jobs/vacancies. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Local Government & Social Care Ombudsman
✨Know the Organisation Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Prepare for Casework Scenarios
Since the role involves casework, be ready to discuss how you would handle specific scenarios. Think about examples where you've had to weigh evidence or make impartial decisions. Practising these responses can give you the confidence to tackle similar questions during the interview.
✨Show Your Organisational Skills
As a Team Co-ordinator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or coordinated activities. Highlighting these skills will reassure the interviewers that you're up for the challenge.
✨Engage with Stakeholders
The role requires regular contact with internal and external stakeholders. Be prepared to discuss how you've effectively communicated and collaborated with different parties in previous roles. This will showcase your interpersonal skills and ability to work within a team.
