At a Glance
- Tasks: Lead and coordinate strategic programmes to improve public services.
- Company: Local Government & Social Care Ombudsman, dedicated to making a difference.
- Benefits: Competitive salary, hybrid working, and commitment to your professional development.
- Other info: Inclusive workplace encouraging applications from diverse backgrounds.
- Why this job: Make a real impact on public services while developing your programme management skills.
- Qualifications: Experience in delivering complex programmes and strong stakeholder engagement skills.
The predicted salary is between 64582 - 75222 £ per year.
Every year, the Local Government and Social Care Ombudsman helps thousands of people who have been let down by public services. We investigate complaints, recommend remedies, and drive improvements in local government and social care across England. This role sits at the heart of our ambition to do that more effectively than ever.
We are looking for an experienced Programme Manager to lead and coordinate delivery of our most important strategic programmes — including digital transformation initiatives and our Three-Year Plan.
About the roleYou will translate our strategic ambitions into well-governed, deliverable programmes, working closely with Senior Responsible Officers and senior leaders across the organisation. Your work will directly support delivery of our Three-Year Plan and annual Business Plans, and will help build our programme management capability for the long term.
Key responsibilities- Designing, initiating and managing programmes aligned to organisational priorities
- Establishing effective programme governance, reporting and assurance
- Managing risks, issues, dependencies and resources across programmes
- Acting as our subject matter expert for programme and change management
- Building programme management capability across the organisation
- Supporting development and delivery of our Three-Year Plan and Business Plan
We are looking for someone who brings proven experience of delivering complex programmes end-to-end, combined with a collaborative, pragmatic approach and a genuine commitment to public service.
What you will be able to demonstrate- Experience delivering programmes and projects across the full lifecycle
- Strong stakeholder engagement and influencing skills, including at senior levels
- Experience of risk, budget and performance management
- The ability to manage multiple priorities in a complex, matrix-managed environment
- A recognised project or programme management qualification (e.g. MSP, APM or equivalent), or demonstrable equivalent experience
As an independent statutory body, LGSCO offers the meaningful public service purpose of a government organisation with the agility and culture of a smaller, mission-driven team. You will be employed under LGSCO terms, which include the Local Government Pension Scheme and a genuine commitment to your development.
We particularly encourage applications from Black, Asian and other minority ethnic candidates, who are currently underrepresented at some levels in our organisation.
How to applyPlease visit https://www.lgo.org.uk/jobs/vacancies for details of how to apply. Your application should include your employment and qualification history, along with a supporting statement. Rather than addressing every criterion individually, we'd like you to describe two or three specific examples of programmes you have delivered, what you did, and what was achieved as a result.
Closing date: 9am on Monday 13th July.
For a confidential discussion about the role, please contact HR on 0330 403 4040 or recruitment@lgo.org.uk.
Programme Manager in Coventry employer: LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN
The Local Government and Social Care Ombudsman is an exceptional employer, offering a unique blend of meaningful public service and the dynamic culture of a smaller organisation. With a strong commitment to employee development, competitive salaries, and the benefits of hybrid working in vibrant locations like Coventry, York, and London, we empower our Programme Managers to lead impactful initiatives that drive real change in local government and social care. Join us to be part of a mission-driven team dedicated to improving public services across England.
Contact Details:
LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager in Coventry
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We think you need these skills to ace Programme Manager in Coventry
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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