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- Tasks: Process data protection requests and uphold individuals' rights to access information.
- Company: Join the Local Government and Social Care Ombudsman, promoting transparency in public services.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for personal growth.
- Why this job: Make a real difference by ensuring public trust in local government and social care.
- Qualifications: Detail-oriented, excellent written communication skills, and ability to manage tight deadlines.
- Other info: Diverse team culture encouraging applications from under-represented groups.
The predicted salary is between 28800 - 48000 £ per year.
About the Role
Are you passionate about transparency and accountability? Do you thrive in a fast-paced environment where accuracy matters? We are looking for a detail-oriented Access to Information Assistant to join our team, processing data protection subject access requests and freedom of information requests that help maintain public trust in local government and social care services.
What You'll Do
Working alongside our Information and Records Officer, you'll play a vital role in upholding individuals' rights to access information. Your responsibilities will include:
- Processing new requests under the Freedom of Information Act (FOIA), Environmental Information Regulations (EIR), General Data Protection Regulation (GDPR) and the Data Protection Act (DPA)
- Reviewing documents to identify and redact personal data with precision and care
- Issuing timely responses that quote relevant legal exemptions
- Managing competing priorities in a challenging environment with tight deadlines
What We're Looking For
You'll be someone who:
- Works with exceptional accuracy and meticulous attention to detail
- Takes a positive and flexible approach to completing tasks to deadline without supervision
- Can diligently follow processes whilst applying sound judgement
- Learns new IT systems and software quickly
- Has excellent written communication skills, with the ability to explain complex legal concepts clearly
- Relishes working in a demanding environment where every request matters
About Us
The Local Government and Social Care Ombudsman investigates complaints about councils and adult social care providers in England. We are an independent organisation that helps resolve disputes and drive improvements in public services.
How to Apply
Further information including the full job description, person specification and details of how to apply are available at www.lgo.org.uk/jobs/vacancies
Closing date for applications: 9am Monday 12 January 2026
Our Commitment to Diversity
We particularly encourage applications from Black, Asian and other minority ethnic groups who are currently under-represented within our organisation. We are committed to building a diverse team that reflects the communities we serve.
Access to Information Assistant employer: Local Government & Social Care Ombudsman
Contact Detail:
Local Government & Social Care Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access to Information Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the field of information management or local government. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FOIA, GDPR, and DPA. Be ready to discuss how you would handle specific scenarios related to data protection requests. Show us that you’re not just detail-oriented but also passionate about transparency!
✨Tip Number 3
Practice your communication skills! Since you'll need to explain complex legal concepts clearly, try explaining them to a friend or family member. This will help you articulate your thoughts better during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re genuinely interested in joining our team at the Local Government and Social Care Ombudsman.
We think you need these skills to ace Access to Information Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Access to Information Assistant. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Attention to Detail: Since accuracy is key in this role, provide examples in your application that demonstrate your meticulous attention to detail. Whether it's a project or task you've completed, let us see how you ensure precision in your work.
Communicate Clearly: Your written communication skills are crucial for this position. Make sure your application is clear and concise, and avoid jargon unless it’s relevant. We want to see how well you can explain complex concepts simply.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there.
How to prepare for a job interview at Local Government & Social Care Ombudsman
✨Know Your Legislation
Familiarise yourself with the Freedom of Information Act, GDPR, and other relevant regulations. Being able to discuss these laws confidently will show your understanding of the role and its importance in maintaining public trust.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where you demonstrated exceptional accuracy and meticulous attention to detail. This is crucial for processing requests and redacting personal data correctly.
✨Practice Clear Communication
Since you'll need to explain complex legal concepts, practice articulating these ideas in simple terms. Consider doing mock interviews with a friend to refine your ability to communicate clearly and effectively.
✨Demonstrate Flexibility and Time Management
Be ready to discuss how you've managed competing priorities in previous roles. Share specific strategies you used to meet tight deadlines while maintaining quality, as this will resonate well with the fast-paced environment of the job.
