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- Tasks: Support employee experience and deliver HR services in a dynamic, people-focused environment.
- Company: Join a friendly and inclusive organisation making a real difference in public services.
- Benefits: Enjoy flexible working, generous leave, and access to professional development opportunities.
- Why this job: Make an impact on employee wellbeing and learning while growing your HR career.
- Qualifications: CIPD membership or equivalent experience, with strong people management skills.
- Other info: Hybrid working model with excellent career growth and supportive culture.
The predicted salary is between 28800 - 43200 £ per year.
Hybrid working – allocated to our office in Coventry.
We are a people-focused organisation committed to delivering outstanding HR services and fostering a positive, inclusive workplace culture. We are seeking a proactive and approachable HR Officer to join our team and our workforce. The HR Officer role is an exciting role within the HR team, supporting the delivery of the employee experience at LGSCO. Reporting to the HR Business Partner, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers. Whilst this is a generalist role, we are looking for the successful candidate to take a lead in the areas of learning, induction and wellbeing.
Details
- Position: Human Resources Officer
- Hours: 35
- Holiday: 25 days rising by 1 day with three years’ service and a further 2 days with five years’ service.
Requirements
Education: Have Chartered membership of CIPD or equivalent level of knowledge/experience.
Skills:
- Be confident advising managers on all aspects of people management.
- Thrive on advising, problem-solving and supporting people.
- Strive to improve processes.
- Have a keen interest in induction, learning and wellbeing.
Experience: Have significant experience of delivering a full professional HR/Learning service with varying complexity.
At the Local Government and Social Care Ombudsman we value our staff and work hard to reward them. We are an ambitious, focused, inclusive and friendly organisation which is recognised for the important work we do. There are a range of benefits for all our staff to enjoy. These include:
- Pension: You’ll be entitled to join the Local Government Pension Scheme which is a career average scheme.
- Work/life balance: We encourage all employees to have a healthy work/life balance and offer flexible working arrangements, such as agile working and flexi-time, together with a wide range of different working patterns. All are subject to business needs.
- Learning and development: We provide our staff with access to a learning and development programme to enable them to succeed in their role. Where membership is relevant to your role in the organisation, we will also pay the annual membership fee for you to be a member of your professional body.
- Family-friendly: We offer generous maternity, adoption, paternity and parental leave, and provide for paid and unpaid special leave.
- Season ticket loan: We offer our staff the ability to have a loan for their annual travel season ticket.
- Wellbeing: We have a programme which includes an Occupational Health Service and access for you to an excellent, confidential Employee Assistance Scheme. This is a free 24-hour counselling service for advice about your work and personal life challenges.
- You will be able to join the Civil Service Sports Club.
- As well as reimbursing the cost of your eye tests, we will subsidise your eye care where a prescription is for VDU usage and we will cover the cost of an annual flu jab.
- Bike loan: We run a Cycle to Work Scheme which allows you to pay for the cost of your bike (up to a limit) as a loan which is deducted from your salary.
- Reasonable adjustments: We recognise how important it is to make reasonable changes for staff where appropriate.
About the LGSCO: For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence. So, if you want to make a difference and have the perspective we’re looking for, please get in touch.
Human Resources Officer in Coventry employer: Local Government Ombudsman
Contact Detail:
Local Government Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Officer in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees at LGSCO on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching LGSCO’s values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your responses to common HR interview questions. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role.
We think you need these skills to ace Human Resources Officer in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your HR expertise, especially in areas like learning, induction, and wellbeing, to show us you’re the perfect fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about HR and how you can contribute to fostering a positive workplace culture at LGSCO. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully advised managers or improved processes in previous roles. We love candidates who can demonstrate their proactive approach to HR challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Local Government Ombudsman
✨Know Your HR Stuff
Make sure you brush up on your HR knowledge, especially around policies and processes relevant to the role. Be ready to discuss your experience with employee lifecycle management and how you've supported learning and wellbeing initiatives in the past.
✨Show Your People Skills
As a Human Resources Officer, being approachable is key. Prepare examples of how you've successfully advised managers or resolved conflicts. Think about times when you've made a positive impact on employee experience and be ready to share those stories.
✨Research the Organisation
Get to know the Local Government and Social Care Ombudsman and their values. Understanding their commitment to inclusivity and employee wellbeing will help you align your answers with their culture during the interview.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to learning and development or how they support staff wellbeing. It shows you're genuinely interested in the role and the organisation.