At a Glance
- Tasks: Connect with residents and provide support to enhance their independence and well-being.
- Company: Join a friendly team at Surrey County Council, committed to community care.
- Benefits: Enjoy flexible working, generous holiday, and a supportive work environment.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Make a real difference in people's lives while developing your skills in social care.
- Qualifications: Empathy, communication skills, and experience in social care are essential.
The predicted salary is between 21181 - 21181 £ per year.
Salary: £21,181 per annum for 22 hour week (pro-rata to £34,660 FTE). We’re looking for a Community Information Officer to join our small friendly team. This role is interesting and varied and offers career opportunities for those wishing to develop knowledge of how the Voluntary, Community and Social Enterprise (VCSE) sector can work alongside adult social care to support residents. We offer flexible working and a hybrid model with up to two days a week (pro-rata) in the office or community. All work is guided by our values of collaboration, respect and ambition for residents.
What you’ll do
The role was created following a recent restructure. Connect to Community (C2C) teams are the first point of contact for residents, providing early strength-based support to help residents stay healthy and independent. You will play a key role in shaping practice, building on a strong team culture and delivering a strengths-based, outcomes-focused service. You will work collaboratively with C2C teams to research, share information and community resources and train social care practitioners in how to best use these resources. A key part of your role will be to hold strength-based conversations with staff and residents to develop creative solutions for local people, while maintaining links with community networks to stay up to date on local support and identify trends and gaps in provision. You will be supported by the team: we meet virtually each week and in person once a month. You will also be co-located with a C2C team for up to two days a week, creating a whole network of support. Flexible, part-time and flexible working requests are welcomed.
Benefits and remuneration
- 26 days’ holiday, rising to 28 days after 2 years and 31 days after 5 years of service
- Option to buy up to 10 extra days of annual leave
- Generous local government pension scheme
- Up to 5 days of carer’s leave and 2 paid volunteering days per year
- Paternity, adoption and dependants leave
- Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub with a wealth of resources
- Well-being and lifestyle discounts including gym, travel and shopping
- Chance to make a real difference to residents’ lives
What we’re looking for
- The ability to empathise with, and show compassion towards, individuals in need of social care assistance.
- Experience working with residents with a variety of physical and cognitive needs, demonstrating equal, diverse and inclusive practice.
- The ability to independently take initiative and plan workload, working within timescales and adapting to shifting priorities in a dynamic environment.
- Excellent communication skills, with the ability to convey information clearly, concisely and respectfully, both verbally and in writing.
- Skilled at building relationships across teams and partner organisations, and at working collaboratively within a team.
- Competence in using IT systems.
Additional context
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1 April 2027, your role will transfer with current terms and conditions to one of the new organisations.
Employment status Permanent
Location Knaphill, Woking, UK
EEO statement We are a disability confident employer. If you have a shared disability on your application and have evidenced you meet the minimum criteria, we guarantee you an interview. We are committed to supporting you with any adjustments you need and warmly welcome you to join a workplace where everyone belongs.
Application deadline: 23:59 on 21/06/2026. Interviews planned for the week commencing 29/06/2026.
Community Information Officer in Woking employer: Local Government Chronicle
Join our dedicated team as a Community Information Officer in Knaphill, Woking, where you will have the opportunity to make a meaningful impact on residents' lives while enjoying a supportive and flexible work environment. We prioritise collaboration, respect, and ambition, offering generous benefits such as 26 days of holiday, a local government pension scheme, and a commitment to your professional development through our learning and development hub. With a strong focus on employee well-being and a culture that values diversity and inclusion, this role is perfect for those looking to grow within the Voluntary, Community and Social Enterprise sector.
Contact Details:
Local Government Chronicle Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Information Officer in Woking
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Local Government Chronicle, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Local Government Chronicle. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Local Government Chronicle's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Community Information Officer in Woking
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Local Government Chronicle. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Local Government Chronicle.
How to prepare for a job interview at Local Government Chronicle
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Local Government Chronicle.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Community Information Officer at Local Government Chronicle.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Local Government Chronicle that you're ready to hit the ground running in the Community Information Officer role.
