At a Glance
- Tasks: Lead and transform essential street services impacting every resident in Plymouth.
- Company: Plymouth City Council, dedicated to improving community outcomes and sustainability.
- Benefits: Flexible working arrangements, competitive salary, and the chance to make a real difference.
- Other info: Join a collaborative team focused on delivering high-quality public services.
- Why this job: Shape critical services and lead meaningful change in a vibrant city.
- Qualifications: Proven leadership in complex services and strong political awareness.
The predicted salary is between 75000 - 90000 € per year.
Plymouth is Britain's Ocean City and is ambitious, forward-looking and proud of its identity. With significant investment, growth and regeneration underway, the city is evolving rapidly. We are focused on delivering high-quality public services, improving outcomes for residents and creating a sustainable, inclusive future.
This is a pivotal leadership role leading one of the Council's most visible and complex service areas. As Service Director for Street Services, you will lead a broad portfolio including highways and transport infrastructure, waste collection and disposal, street scene, green spaces, parking and commercial operations. You will be responsible for delivering safe, efficient and customer-focused frontline services that have a direct impact on residents, communities and the city’s environment.
Reporting to the Strategic Director for Growth, you will operate as a key member of the senior leadership team, working closely with elected members, partners and stakeholders to deliver the Council's priorities and drive public value.
This is a role with real scale and impact.
You Will:
- Lead and shape a large, high-profile frontline service that touches every resident and business in the city
- Drive transformation and continuous improvement across complex operational services
- Deliver strong financial grip and value for money in a challenging environment
- Embed a culture of accountability, performance and customer focus
- Play a key role in delivering Plymouth's climate ambitions, including the commitment to become carbon neutral by 2030
- Work across organisational and system boundaries to deliver integrated, place-based outcomes
This is an opportunity to lead change at pace, improve service delivery and position Street Services as a high-performing, modern and responsive function.
What We're Looking For:
We are looking for an experienced and credible leader who can operate effectively at Chief Officer level.
You Will Bring:
- A strong track record of leading complex, multi-disciplinary services, ideally within highways, waste, environmental or infrastructure-related functions
- Experience of delivering transformation and cultural change in large organisations
- Commercial awareness and the ability to manage significant budgets and resources
- The ability to translate strategic priorities into clear, deliverable plans
- Strong political awareness and experience of working with elected members and senior stakeholders
- A collaborative, system leadership approach, with the ability to influence and build partnerships
- A focus on performance, outcomes and continuous improvement
You will be a visible and resilient leader, able to manage competing priorities and deliver results in a demanding and high-profile environment.
Plymouth City Council is committed to delivering better outcomes for our residents and communities. This role offers the opportunity to shape critical services, lead meaningful change and contribute to the future of the city. The expectation is that the role will be office-based for 3 to 4 days per week to support collaboration and visibility, with flexibility around how the remaining time is worked. As a flexible employer, we are open to discussing working arrangements to balance service needs with individual circumstances.
Service Director Street Services in Plymouth employer: Local Government Chronicle
Plymouth City Council is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that prioritises the well-being of its employees while delivering high-quality public services. With a strong commitment to professional development and transformation, this role as Service Director for Street Services offers the chance to lead impactful change in a vibrant city undergoing significant regeneration. The Council's flexible working arrangements and focus on sustainability make it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Director Street Services in Plymouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand Plymouth City Council's goals and how your experience aligns with their mission. This will help you showcase your fit for the Service Director role and demonstrate your commitment to improving public services.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership style and experience can drive transformation in Street Services. Use specific examples from your past roles to illustrate your impact and how you’ve successfully managed complex services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining us at Plymouth City Council and making a difference in the community.
We think you need these skills to ace Service Director Street Services in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Service Director role. Highlight your experience in leading complex services and how it aligns with Plymouth's ambitions for high-quality public services.
Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've driven transformation and cultural change in previous roles. This is your chance to demonstrate your ability to manage competing priorities and deliver results.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to convey your achievements and how they relate to the role. Remember, we’re looking for strong communication skills that resonate with our vision for the city.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at Local Government Chronicle
✨Know Your Stuff
Make sure you thoroughly understand the role of Service Director for Street Services. Familiarise yourself with Plymouth's current initiatives, challenges, and goals, especially around sustainability and community impact. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in complex, multi-disciplinary services. Be ready to discuss how you've driven transformation and cultural change in previous roles, as this is crucial for the position. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Financial Landscape
Since managing significant budgets is key, brush up on your financial management skills. Be prepared to discuss how you've delivered value for money in challenging environments and how you plan to maintain financial grip while improving service delivery.
✨Engage with Stakeholders
Demonstrate your ability to work collaboratively with elected members and senior stakeholders. Think of specific instances where you've built partnerships or influenced decision-making. This will show that you can navigate the political landscape effectively and drive public value.
