At a Glance
- Tasks: Support the Chief Executive by managing daily office operations and diary management.
- Company: Join EMCCA, the UK's first mayor-led combined county authority, driving growth in the East Midlands.
- Benefits: Enjoy a hybrid work model with flexible office days and opportunities for professional development.
- Why this job: Be part of a team making a real impact on local communities and shaping the future.
- Qualifications: NVQ level 4 or equivalent in Business Administration; previous PA/Executive Support experience preferred.
- Other info: Closing date for applications is 30th April. Don't miss your chance to apply!
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity to provide comprehensive executive support to the Chief Executive's Office at EMCCA. You will work with the Head of the Chief Executives Office to support the Chief Executive by managing the daily running of the office, including vital diary management, and provide a first point of contact.
Welcome to EMCCA. EMCCA is the UK's first mayor-led combined county authority. The East Midlands is a great region. But it deserves to be better. Better connected, better funded and better prepared for a future of opportunity, growth, and hope. EMCCA will oversee devolved powers around transport, housing, skills and adult skills, economic development, and net zero. We will conceive the strategies and create the connections that will empower local partners, people and businesses - maximizing the impact of billions of pounds of funding. Together, our new EMCCA team can put the East Midlands on the map as a place to live, work and study.
Your role in elevating the East Midlands: In this hybrid role (working 2-3 days in the office) you will be responsible for the day-to-day running of the office, undertaking a range of administrative and clerical tasks, including co-ordinating the management of the Chief Executive's busy Outlook diary. This includes prioritising appointments, ensuring that relevant people are fully briefed and prepared for each appointment and management of incoming emails and requests. You will be the first point of contact for many across the organisation, so your tact, diplomacy and political nous will all be tested, as will your organisational skills.
Key Responsibilities:- Manage the day-to-day running of the office and maintain office systems that facilitate efficient working.
- Co-ordinate the management of the Chief Executive's diary, making appropriate appointments, and ensure they are fully briefed and prepared for each appointment.
- Screening telephone calls and post, dealing with email and internet communications as directed and responding where appropriate on behalf of the Chief Executive.
- Dealing with people at a senior level on sensitive, complex and contentious issues, ensuring outcomes are achieved.
- Receive visitors and ensure that appropriate arrangements are in place for their reception.
- Act as clerk, as required, at meetings, taking minutes and preparing accurate actions.
- Support website updates as they pertain to the work of the Chief Executive's office.
- Help coordinate various events including the research into travel and accommodation, the setting up of events, arranging and despatching agendas.
- NVQ level 4 or equivalent Business Administration qualification and/or experience.
- Previous experience as a PA / Executive Support, ideally in a public sector organisation.
- Experience of using highly developed IT skills and thorough knowledge of Microsoft Office particularly Word, PowerPoint, Outlook and using spreadsheets.
- Ability to take and produce accurate minutes in a timely way.
- Strong analytical and information skills, problem solving, able to break down tasks and plan effectively.
- Able to establish and maintain constructive and open relationships with a wide range of people, achieving positive shared outcomes and sharing feedback.
- Excellent communication skills and able to hold people's attention both in groups and in one-to-one situations, encouraging feedback as appropriate.
- A decisive but considerate decision-maker and problem solver, with the confidence to provide new ideas and relevant courses of action.
Closing date: 30th April.
EAST MIDLANDS COMBINED COUNTY AUTHORITY Chesterfield, UK Permanent Published on 17 Apr 2025
Executive Support Officer to Chief Executive\'s Office employer: Local Government Chronicle
Contact Detail:
Local Government Chronicle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Support Officer to Chief Executive\'s Office
✨Tip Number 1
Familiarise yourself with the East Midlands Combined County Authority (EMCCA) and its objectives. Understanding their mission and the specific challenges they face will help you demonstrate your enthusiasm and alignment with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of EMCCA or similar organisations. Engaging in conversations can provide you with insider knowledge about the office culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your diary management skills, particularly with Microsoft Outlook. Being able to showcase your proficiency in managing complex schedules and prioritising appointments will be crucial for this role.
✨Tip Number 4
Prepare to discuss your experience in handling sensitive information and dealing with senior-level stakeholders. Think of examples that highlight your tact, diplomacy, and problem-solving abilities, as these are key attributes for the Executive Support Officer position.
We think you need these skills to ace Executive Support Officer to Chief Executive\'s Office
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the specific duties of managing the Chief Executive's diary and providing executive support.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience as a PA or in executive support roles, particularly within public sector organisations. Mention specific examples where you successfully managed complex schedules or handled sensitive communications.
Showcase Your Skills: Make sure to demonstrate your IT proficiency, especially with Microsoft Office tools like Word, PowerPoint, and Outlook. Provide examples of how you've used these skills in past roles to enhance office efficiency or manage projects.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the organisation. Discuss your understanding of EMCCA's mission and how you can contribute to their goals in the East Midlands.
How to prepare for a job interview at Local Government Chronicle
✨Research EMCCA Thoroughly
Before your interview, make sure to research the East Midlands Combined County Authority (EMCCA) and its initiatives. Understanding their goals and challenges will help you demonstrate your interest and show how your skills can contribute to their mission.
✨Showcase Your Diary Management Skills
Since managing the Chief Executive's diary is a key responsibility, be prepared to discuss your experience with diary management. Share specific examples of how you've prioritised appointments and ensured that all parties were well-prepared for meetings.
✨Demonstrate Tact and Diplomacy
As the first point of contact, you'll need to handle sensitive issues with care. Prepare to provide examples of situations where you've successfully navigated complex interpersonal dynamics, showcasing your tact and diplomacy.
✨Highlight Your IT Proficiency
Given the emphasis on IT skills, particularly in Microsoft Office, be ready to discuss your proficiency with these tools. Consider bringing examples of documents or presentations you've created to illustrate your capabilities.