At a Glance
- Tasks: Assist customers by phone and email, providing top-notch information and resolving enquiries.
- Company: Cardiff Council, dedicated to serving the community with a focus on quality.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Dynamic role in a vibrant city with a commitment to customer service excellence.
- Why this job: Join a team that values communication and teamwork while making a difference in your community.
- Qualifications: Strong contact centre experience and excellent Welsh communication skills required.
The predicted salary is between 24075 - 29425 £ per year.
Cardiff Council is seeking Welsh-speaking Customer Service & Licensing Officers to join its inbound contact centre in Cardiff.
You will assist users by phone and email, delivering high-quality information and advice while resolving enquiries at first contact where possible.
Applicants should have strong contact centre experience, proficiency with web-based systems, and excellent communication and teamwork skills.
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Welsh-Speaking Customer Service & Licensing Specialist in Cardiff employer: Local Government Chronicle
The Independent Schools Council is an exceptional employer, offering a vibrant work culture that prioritises the well-being and development of both staff and children. Located in the picturesque Letchworth Garden City, employees benefit from competitive pay, holiday allowances, and opportunities for professional growth while leading engaging activities that make a meaningful impact on young lives.
Contact Details:
Local Government Chronicle Recruitment Team
