Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support a team of Investigators and coordinate corporate activities to improve public services.
- Company: A respected organisation dedicated to helping the public and improving local services.
- Benefits: Hybrid working, flexible hours, and the chance to make a real difference.
- Why this job: Be part of a team that ensures fairness and justice in public services.
- Qualifications: Strong organisational skills and a passion for making a positive impact.
- Other info: Encouraging diverse applicants and offering excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Hybrid working allocated to offices in Coventry or York. For over 50 years we have been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence.
The Role
As a Team Co-ordinator you will play a vital role in ensuring our organisation runs efficiently and effectively. This is not just an administrative role; you will also be closely involved in our casework, supporting us to meet organisational objectives. You will provide administrative and organisational support to a team of Investigators and assist in co-ordinating corporate activity. Your role will be varied and includes regular contact with internal and external stakeholders. You will also have the opportunity to be involved in our casework. This will involve making decisions on whether organisations we investigate have had an opportunity to respond to complaints. You will also play a vital role in ensuring that organisations deliver on the recommendations we make, ensuring that the people who use our service receive remedies for injustice, and that lessons are learned to improve the way services are run. You will report to the manager of an investigation team, either an Assessment Manager or Assistant Ombudsman. And while you will mainly support the one team, you will also work with a group of Team Co-ordinators to complete shared tasks or to cover leave.
Location
We offer hybrid working. Individuals will be allocated to either our Coventry or York office and will be expected to attend the office as and when required for in person tasks such as managing post, team meetings, training and other occasions. At present, we anticipate this will be a minimum of one day a month.
We particularly encourage applications from people from minority ethnic backgrounds who are currently under-represented within our organisation. The closing date for applications is 9am Monday 9th February. Interviews will be held on MS Teams week commencing 16th February.
Team Coordinator in Coventry employer: Local Government and Social Care Ombudsman
Contact Detail:
Local Government and Social Care Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Coordinator in Coventry
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and show your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by researching the organisation's values and recent projects. We want to see that you’re not just interested in the job, but also in making a difference in public services. Tailor your answers to reflect how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. Focus on articulating your thoughts clearly and confidently, especially around your experience with casework and stakeholder engagement.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Coordinator in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Team Coordinator. We want to see how you can contribute to our mission of improving public services!
Showcase Your Organisational Skills: Since this role involves a lot of coordination, be sure to emphasise your organisational abilities. Share examples of how you've successfully managed tasks or projects in the past – we love a good story!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Local Government and Social Care Ombudsman
✨Know the Organisation Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.
✨Showcase Your Coordination Skills
As a Team Coordinator, you'll need to demonstrate your organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise and ensure efficiency in your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills, especially regarding casework. Think of scenarios where you've had to weigh evidence or make impartial decisions. Practising these responses will help you articulate your thought process clearly during the interview.
✨Engage with Stakeholder Communication
Since the role involves regular contact with internal and external stakeholders, be prepared to discuss your communication style. Share examples of how you've effectively collaborated with different parties, and highlight your ability to listen and respond to diverse perspectives.
