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For Companies At a Glance
- Tasks: Support business units and projects through administration, financial monitoring, and client engagement.
- Company: Local Partnerships is a not-for-profit consultancy focused on impactful public sector projects.
- Benefits: Enjoy flexible home-based work, a great benefits package, and a supportive culture.
- Why this job: Make a real difference in your community while working on diverse and challenging projects.
- Qualifications: A-level education or equivalent; experience in business support and project management preferred.
- Other info: Remote work with occasional UK travel; applications welcome from all backgrounds.
The predicted salary is between 25000 - 35000 £ per year.
Please note, the recruitment for this role is being administered by the Local Government Association on behalf of Local Partnerships LLP.
Employer: Local Partnerships
Location: Home-based, with occasional travel to meetings
Salary:
Level 1 starting at £25,000 p.a.
Level 2 starting at £30,000 p.a
Level 3 starting at £35,000 p.a.
Closing Date: 22 August 2025, 5pm
Employment Type: Permanent
Hours Per week: 28 – 35
About Us
Local Partnerships is a not-for-profit consultancy, proud to be working within the public sector on complex projects such as homelessness / climate / health & social care / energy / infrastructure / waste – and many others!
Our teams offer extensive technical, commercial and procurement experience gained across public and private sector environments.We use this experience to help our clients solve complex issues, plan strategies, manage programmes effectively and help them to deliver proposals successfully. What we do matters to your community!
Read up on some of the amazing projects we are working on by clicking the link :Our 2024-25 Impact Report is here! – Local Partnerships
About the Role
The Operational Support Officer is responsible for providing support to the smooth and effective running of our Business Units and the projects being delivered within them by working with the relevant Senior Directors and Directors to maintain systems, tracking and project administration.
The role contributes to the financial monitoring of a Business Unit and aids in the production of management information and reports prepared for budget holders, Senior Directors and the Leadership Team.
The role includes wider responsibility in providing support in the co-ordination of business processes and the management of project documentation, including contracts, purchase orders, billing and requesting, receiving and disseminating client feedback.
The role is also responsible for the administrative support of client or supplier engagement for the Business Unit, including scheduling of meetings, events, information transfer and record-keeping.
What We\’re Looking For
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Achieved at least ‘A’ level education standard or hold equivalent vocational qualifications. Degree-level or equivalent standard or a finance or business-related subject would be preferential
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Sound experience of supporting business process and an understanding of support functions in organisations
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Basic project management skills and knowledge of roles and responsibilities in a project team
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Developed analytical and numerate abilities, with the confidence to translate raw data into narrative to provide information and insight
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An imaginative and flexible approach to work, particularly with problem solving and being proactive with suggestions, ideas and solutions
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Excellent communication, literacy and interpersonal skills to engage and work with colleagues and clients, often at senior levels
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Proficient professional level of IT skills required in main MS Office applications, especially Word and Excel and familiar with the use of spreadsheets
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Self-starter with the ability to identify what requires doing and the enthusiasm to see tasks through
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Attention to detail and ability to process information with accuracy and within timescales
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Ability to organise and work on a number of pieces of work at various stages of development and manage tasks accordingly
To Apply
If you would like to be considered for the role, please complete the online form and include a supporting statement detailing how you meet the criteria for the role before the closing date.
We are specifically assessing candidates against the following criteria:
1. Operational and Business Support Experience
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Experience of providing administrative and data handling support to operational teams in a business environment
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Understanding of the functional requirements of a business support team to the client-facing delivery teams
2. Preparation of Financial and Management Information reports
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Collation, production and submission of monthly accounting information to finance
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Work with Business Unit teams to meet deadlines and timescales for financial reporting
3. Financial Administration
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Understanding and ability to prepare financial documents such as invoices and purchase orders.
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Drafting of contractual documentation for clients and suppliers
4. Experience of working with Systems
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Proficiency with MS Office systems – in particular Word, Excel and PowerPoint
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Experience of working with financial and CRM systems
5. Client and Stakeholder Engagement
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Confident and effective communication skills, working with colleagues and stakeholders at all levels
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Influencing skills to encourage delivery of process and outputs from other people
Why Join Us?
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Make a real difference by supporting the delivery of critical public services
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Work on diverse, challenging projects with high levels of autonomy
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A collaborative, expert and values-driven team
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Flexible, home-based working with UK travel
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Great benefits package and a supportive work culture that values work-life balance and wellbeing
Interested?
We’d love to hear from you! Click on the link below to read the job descriptions in full and then apply for the role.
Operational Support Officer -JD
Want to learn more about our impact?
Read our latest Impact Report to discover the amazing work our team is delivering across England and Wales: Impact Report 2024-25
We value diversity and encourage applications from all sections of the community, regardless of race, national or ethnic origin, disability, age, sex, gender, sexual orientation, transgender identity, religion or belief.
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Operational Support Officer employer: local.gov.uk
Contact Detail:
local.gov.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Officer
✨Tip Number 1
Familiarise yourself with the specific projects Local Partnerships is involved in, such as homelessness and climate initiatives. This knowledge will not only help you understand their mission but also allow you to tailor your conversations during interviews to show how your skills can contribute to these areas.
✨Tip Number 2
Network with current or former employees of Local Partnerships on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your financial administration skills, particularly in preparing invoices and purchase orders. Being able to demonstrate your proficiency in these areas during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed multiple tasks or projects simultaneously. The ability to showcase your organisational skills and attention to detail will resonate well with the requirements of the Operational Support Officer role.
We think you need these skills to ace Operational Support Officer
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to craft a supporting statement that directly addresses the criteria outlined in the job description. Highlight your operational and business support experience, and provide specific examples of how you've contributed to similar roles.
Showcase Financial Administration Skills: Emphasise your experience with financial documents such as invoices and purchase orders. If you have drafted contractual documentation before, mention this to demonstrate your understanding of financial administration.
Highlight IT Proficiency: Since proficiency in MS Office applications is crucial for this role, ensure you mention your skills in Word, Excel, and PowerPoint. If you have experience with financial or CRM systems, include that as well.
Demonstrate Communication Skills: Effective communication is key for this position. Provide examples of how you've successfully engaged with colleagues and stakeholders at various levels. Mention any influencing skills you possess that helped achieve project outcomes.
How to prepare for a job interview at local.gov.uk
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of the Operational Support Officer. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as financial monitoring and project administration.
✨Showcase Your Analytical Skills
Since the role requires developed analytical abilities, be ready to provide examples of how you've successfully translated raw data into meaningful insights in previous roles. This could involve discussing specific projects where your analysis led to improved outcomes.
✨Demonstrate Communication Skills
Effective communication is key for this position. Prepare to share instances where you've successfully engaged with colleagues or clients at various levels. Highlight your ability to influence and encourage collaboration among team members.
✨Familiarise Yourself with Relevant Software
Proficiency in MS Office, especially Excel and Word, is essential. Brush up on your skills and be ready to discuss how you've used these tools in past roles, particularly in relation to financial documentation and reporting.